Senior Manager, Continuous Improvement

General Overview

Job Title: Senior Manager, Continuous Improvement
Functional Area: Continuous Improvement (CI)
Career Stream: Continuous Improvement (CTIM)
Role: Senior Manager (SMG)
Job Code: SMG-CI-CTIM
Job Band: 11
Direct/Indirect Indicator: Indirect

Performs tasks such as, but not limited to, the following:

• Develop and promote a principle-based CI culture in the site/function and beyond
• Ensure that CI always supports the flow of value to customers, both internal and external
• Continually assess and reflect on the effectiveness of the strategy deployment and CI culture building—manage appropriate adjustments in execution to ensure delivery of objectives to the site/function
• Co‑lead the site/function CI Committee with the site/function leader to ensure alignment and engagement of CI resources, prioritization and execution of CI activities aligned to the site/function strategy deployment plans, monitoring of appropriate metrics, CI recognition and appropriate reflection on the site/function strategy deployment plans
• Lead or facilitate the management gemba (“go and see”) with the site/function leader and all direct staff to understand how the work is done, act as coaches, establish and communicate a vision for CI culture and ensure its implementation; promote gemba activities within the organization
• Facilitate the adoption and measurement of the Systematic CI Framework Standards
• Keep informed of good practices in both broader Celestica network and the industry, so that new ideas can be integrated back into the site/function
• Ensure that the site/function leader and direct staff participate in charter reviews, kaizen/project readouts and CI recognition activities, so that senior management support is visible to the site/function employee population
• Identify the good CI activities within the site/function and ensure appropriate rewards & recognition are bestowed; for example, Best Of Site/Function activities are identified and shared in Operations Central
• Develop the skills of the CI team to ensure that they can effectively perform their responsibilities, enabling development for career progression
• Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution
• Facilitate and mentor improvement and/or transformation efforts; provide subject matter expertise on an as needed basis; coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications

Additional tasks specific to Corporate roles:

• Contribute to department activities that include: global CI strategy development and deployment, best practice identification and promotion, Systematic CI maturity assessment calibration, CI communications that promote success stories and lessons for the organization
• Manage Six Sigma supporting software (Minitab), manage best practice sharing databases (Operations Central) and maintain global CI metrics
• Maintain and evolve Systematic CI Standards, CI training materials and standard CI templates and other documentation
• Work to achieve Master Black Belt certification
• Demonstrated experience of identifying the need for and implementing process improvements that resulted in significant gains in operational efficiencies
• Demonstrated success in leading/facilitating a CI transformation
• Strong professional acumen and effective written and verbal communication skills
• Proven project management and organizational skills and expertise
• Must have the ability to handle multiple priority tasks in a manner that meets business requirements
• Excellent interpersonal skills
• Strong oral and written communication skills
• Demonstrated ability to influence and lead without direct authority by acting as a change agent
• Trains/coaches/mentors others in CI subject matter
• The ability to apply the scientific method through PDCA or DMAIC to solve complex cross‑functional and technical problems where the symptom(s) and/or root cause(s) are not understood
• The ability to analyze data with strong technical mathematical skills
• Experience in key facets of complex manufacturing and support function environments
• Proven ability to work effectively at all levels of the…