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Project Manager, Operations Manager, Program ​/ Project Manager

Job in Richardson, Dallas County, Texas, 75080, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-07-10
Job specializations:
  • Management
    Operations Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below

Position:
Project Manager

Location:

Richardson, Texas OR Harrisburg, Pennsylvania

Reporting to:
Director, Project Management (COO until appointed)

Company:
Limitless Mobile

Role

The Project Manager is responsible for management of assigned customer mobile telecommunications solution deployments post‑signing of an agreement as well as selected internal projects. The Project Manager is accountable for planning, execution, coordination, risk management, delivery governance, and operational handover. This role is also expected to contribute to the continuous improvement of project management processes, templates, and delivery practices to support scalable deployment operations.

Tasks

/ Responsibilities
  • Projects
    • Plan, manage and lead complex, long‑duration (weeks or months) internal and external (i.e. customer) projects ensuring on‑time and on‑budget delivery.
    • Participate in formal project handover following contract execution, receiving signed Statements of Work (SoW), approved network architecture and delivery assumptions from Sales and Pre‑Sales (Solution Architects).
    • Ensure HLDs (High Level Design) and LLDs (Low Level Design) are generated by the engineering staff after the architecture is finalized, and are peer reviewed before final design.
    • Review project scope, dependencies, risks, and resource requirements to confirm delivery readiness and formally elevate any discrepancies prior to initiation.
    • Lead formal project initiation activities, including definition of objectives, milestones, dependencies, and resource requirements in alignment with commitments and strategy.
    • Produce and maintain core project artefacts, including PID, delivery schedules, risk registers, and issue logs.
    • Track and manage project progress, budget consumption, and resource utilization using agreed methodologies and tools.
    • Facilitate regular project meetings, maintain accurate documentation, and provide clear status reporting and dashboards to stakeholders and customers.
    • Ensure effective internal and customer communications throughout the lifecycle, proactively identifying risks or deviations and escalating issues in a timely manner.
    • Ensure all deliverables are fully documented and formally transitioned to the Network Operations Centre (NOC) or operational owners, including acceptance criteria, playbooks, and support readiness.
    • Lead post‑implementation reviews to capture lessons learned and identify opportunities to improve future deployment efficiency and quality.
  • Departmental and Personal Skills Development
    • Work with the Director, Project Management to continuously improve deployment processes, governance, and delivery tooling with a focus on speed, quality, and scalability.
    • Maintain and develop technical awareness of Limitless Mobile's platforms, services, and deployment models to effectively manage increasingly complex delivery projects.
Measurement
  • Performance will be assessed based on:
    • On‑time and on‑budget delivery of projects.
    • Accuracy and clarity of project reporting.
    • Ability to manage multiple concurrent deployments.
    • Effectiveness of risk and issue management.
    • Quality of operational handover and post‑deployment outcomes.
Desired Expertise & Experience
  • A minimum of 3‑5 years in a mobile telecoms project management role.
  • Recognized project management qualification or training, such as Prince2 or PMP.
  • Experience using project management tools such as Microsoft Project, Jira, Smartsheet, or equivalent.
  • Working understanding of 4G/LTE and 5G (NSA and SA) core network architectures, IP networking, signalling protocols, OSS/BSS platforms, and next‑generation voice technologies including SIP, VoLTE, and VoNR.
  • Successful experience building trusting relationships with colleagues, clients and vendors to deploy solutions of hardware and software components.
  • Strong verbal and written communication skills.
  • Proven capability for successfully driving a distributed team in a fast‑paced start‑up environment.
Desired Personality
  • Detailed‑oriented, methodical, and well organized yet able to demonstrate a high degree of flexibility and adaptability to changing priorities.
  • Strong ownership mindset with ability to work independently and collaboratively in a fast‑paced environment.
  • Ability to thrive in a fast‑paced start‑up setting, managing multiple projects and deadlines in parallel with ability to recognise and adjust priorities.
  • Entrepreneurial and proactive self‑starter with a hunger to make a difference as well as strong performance and results orientation.
  • Proactive, analytical, and solutions‑focused, with strong problem‑solving and decision‑making skills.
  • Positive, constructive, and professional in interactions with colleagues, customers, and partners.
Residence Requirement
  • Candidate must be authorized to work in the USA.
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