Practice Manager

Hours of Work

8-5

Monday-Friday

Your Job:
The Office Manger will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

• Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives
• Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals
• Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports
• Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget
• Manage and oversee the business affairs of assigned practice
• Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership
• Manage and report to Supervisor the patient experience and access at assigned practice
• Hire, train, monitor and retain staff
• Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports
• Manage work schedules and ensure appropriate staffing
• Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance
• Manage security and occupational health and safety at assigned practice
• Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy
• Partner with providers to achieve performance metrics
• Collaborate with providers to develop business strategies and patient services
• Support MMG in the recruitment and onboarding of Providers.
• Assist in carrying out short and long-term practice growth strategies
• Model leadership behaviors that support mission and goals of organization.
• Lead practice-based committees for assigned practice to engage staff in operational decisions

• Bachelors degree in health care administration, public health, health information management or business administration is preferred.
• Three years of experience in a position with supervisory responsibilities preferred.
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
• Excellent analytical and problem-solving skills
• Computer literacy and knowledge of relevant health care and administrative software
• Good leadership, motivation, training and goal-setting skills
• Excellent verbal and written communication skills
• Financial and accounting skills
• Knowledge of finance best practices and standards
• Strong organization and time management skills

• Requires prolonged sitting, some bending, stooping and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard photocopier, telephone, calculator and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

• Normal office environment.
• Occasional evening or weekend work.
• Able to travel to meetings and to attend

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as Methodist NOW. Our employees enjoy not only…