General Manager at McDonald’s, Richardson TX

Leadership in the quick-service restaurant industry demands a rare balance of speed, consistency, and people management. Behind every successful McDonald's location is a General Manager who keeps operations running smoothly while coaching a team to deliver their best. If you are ready to step into a role where your decisions directly shape both customer satisfaction and business performance, the General Manager position at McDonald's in Richardson, TX offers a compelling opportunity.

This full-time role puts you at the center of a fast-paced environment where growth, mentorship, and operational excellence come together.

Running a profitable restaurant sits at the heart of this position. The General Manager ensures the location meets McDonald's critical customer standards of Quality, Service, and Cleanliness — benchmarks that are high by design. Working closely with leadership, you will set restaurant goals and build actionable plans to achieve them.

Success here is not a solo endeavor. You will lead a team of Department Managers, each responsible for specific areas of the operation. Your job is to help them set objectives, track progress, and provide coaching that elevates departmental performance. As the restaurant improves department by department, the overall business strengthens.

Beyond day-to-day operations, you may also take charge of hiring and developing Department and Shift Managers, ensuring the restaurant has the right leadership pipeline for the future.

• Experience: Previous General Manager experience running high-volume locations is expected.
• Industry background: Quick service restaurant experience is strongly desired, though hospitality or retail backgrounds are also valued.
• Age requirement:
  Candidates must be 18 years or older to serve as a manager.
• Leadership skills:
  Proven ability to coach, develop, and hold a management team accountable.

Along with competitive pay, this role may be eligible for a robust benefits package that includes:

• Two weeks of paid vacation
• Education support through Archways to Opportunity — including high school degree completion, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Short- and long-term disability, life, and accident insurance
• Service awards and an Employee Resource Connection
• A matching gifts program

Important note:

This position is at a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee is a separate employer solely responsible for all hiring, firing, discipline, staffing, scheduling, and employment decisions. McDonald's USA will not receive your application or participate in any employment determinations.

To stand out as a candidate in the quick-service restaurant space, tailor your approach to the specific demands of high-volume operations:

• Quantify your operational impact: Highlight metrics such as sales growth percentage, labor cost management, speed-of-service improvements, or customer satisfaction scores you influenced. Franchise operators look for leaders who can prove measurable results.
• Showcase team development experience: Emphasize instances where you promoted internal talent, reduced turnover, or built a bench of shift leaders.
• Demonstrate multi-unit readiness: If your goal is advancement, mention any experience overseeing multiple departments or locations, even informally.
• Leverage industry-specific platforms: In addition to applying through the official posting, ensure your Linked In profile reflects quick-service restaurant keywords — terms like "QSR," "P&L management," "food safety compliance," and "labor scheduling" help recruiters find you for similar roles.
• Prepare for scenario-based questions: Expect interviews to cover real-world situations — handling a rush with short staffing, managing a food safety incident, or resolving a customer escalation. Practice articulating your decision-making process clear.