Underwriting Associate Operations Account Specialist - Middle Market Business Insurance

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Annual base salary range: $47,700.00 - $78,600.00. The actual salary will be determined by factors including scope, complexity, location, skills, education, training, credentials, experience, and other employment conditions. As part of our comprehensive compensation and benefits program, employees are also eligible for performance‑based cash incentive awards.

Target openings: 1.

Travelers fosters a culture of innovation, respect, and empowerment, bringing together different backgrounds and perspectives. We are dedicated to serving our customers, communities, and each other. We seek resourceful candidates with excellent communication skills to join our team and contribute to our goal of being the top choice for customers and a key partner for agents and brokers. We are looking for an Associate Operations Account Specialist (AOAS) to learn and grow in a supportive environment.

• Successfully complete applicable market new hire training and certification.
• Learn to manage multi‑state, multi‑line accounts throughout their lifecycle, including rating/pricing, quoting, issuing policies, and handling related account activities.
• Build and maintain strong working relationships with teammates, business partners, and agents.
• Learn standardized workflows and state compliance guidelines to understand business processes.
• Analyze multiple sources of information to make sound decisions.
• Develop critical thinking and decision‑making skills to enhance business partner and customer confidence.
• Execute service level commitments and deliver quality products in a timely manner.
• Perform other duties as assigned.

• Proficient in standard business software, such as Microsoft Office or equivalent.
• Analytical thinking and judgment to analyze and compare information.
• Time and desk management skills to organize and manage multiple priorities.
• Effective verbal, written, and listening communication skills.
• Ability to deliver service excellence to internal and external partners to ensure a positive experience.
• Collaboration skills to work effectively in team situations.

• High School Diploma or GED.
• Working knowledge of standard business software, such as Microsoft Office or equivalent.

• Health insurance available from the first day of employment for employees and eligible family members, including spouses, domestic partners, and children.
• Retirement:
  Travelers matches your 401(k) contributions dollar‑for‑dollar up to 5% of eligible pay, subject to an annual maximum. Travel can also enroll in the Paying it Forward Savings Program to offset student loan debt.
• Pension plan fully funded by Travelers.
• Paid Time Off:
  Minimum 20 days PTO annually plus nine paid company holidays.
• Wellness program with tools, discounts, resources, and free professional counseling services, health coaching, and other support.
• Volunteer encouragement through a Matching Gift and Volunteer Rewards program.

Travelers is an equal‑opportunity employer. We value unique abilities and talents. Candidates seeking employment in Colorado are not required to disclose education dates in accordance with local law. To learn more about our comprehensive benefits, please visit the benefits page. Travelers has more than 30,000 employees across the United States, Canada, the United Kingdom, and Ireland.

Open to all employees, our 10 Diversity Networks celebrate culture and communities and create spaces for all employees through powerful forums for dialogue and support.

Our employees are actively involved in community service and volunteer work each year.

If you have specific questions regarding the physical requirements of this role, please email us for assistance. Travelers reserves the right to fill this position at a level above or below the level included in this posting.