Sales Manager - Outside Sales & Support

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The Sales Manager is a Senior-level role responsible for the organization and support of the outside sales team, ensuring the team operates effectively to meet the company's sales targets and growth objectives. In our family-owned appliance distribution business, this individual will act as a key liaison between outside sales representatives and corporate resources. They will oversee sales operations, enforce policy compliance, and drive strategic initiatives to enable sales team success and significant business growth.

The ideal candidate has extensive industry experience and a collaborative, service-oriented leadership style that fosters an environment of support, accountability, and high performance.

• Support Outside Sales Team:
  Provide on-the-ground support and ensure outside sales representatives have all the resources, product information, training, and tools needed to succeed in the field. Act as a point of contact for the outside team, addressing their needs promptly and facilitating solutions to help them meet their sales goals.
• Monitor Sales Expenses & Policy Compliance:
  Oversee and approve all outside salespersons' expenditure (entertainment, and marketing expenses), ensuring all spending aligns with company policies and budget guidelines. Implement routine checks and audits of expense reports to maintain compliance with the company's travel and expense policy and take corrective action on any out-of-policy expenditures.
• Maintain Sales Policies & Procedures Documentation:
  Keep the Sales Department's policies and procedures manual up to date. Regularly update this documentation with industry "best practices", process improvements, and current forms/templates for sales activities. Ensure all team members are informed of any changes and have easy access to the latest guidelines and forms, thereby promoting consistency and compliance across the sales team.
• Business Development Support:
  Assist with identifying and developing new business opportunities. Research market trends and potential clients or dealers in the appliance sector and report promising leads and opportunities to the Vice President of Sales for further pursuit. Work closely with leadership on business development strategies and follow up to ensure new initiatives are implemented effectively.
• Reporting & Audit Coordination:
  Compile and review weekly reporting information from the outside sales team. Ensure that each sales representative submits their weekly travel logs, call reports, and in-store display audit results on time. Analyze these reports to track field activities and sales performance and prepare summary reports for senior management. Address any inconsistencies or missing data by coordinating with the respective salesperson promptly.
• Field Activity Tracking:
  Use field sales tools (such as Badger Maps) to monitor outside sales reps' activities and showroom visits. Require salespeople to utilize the check-in functionality to log customer visits and review this data to verify that showroom visits and customer interactions are properly documented. Leverage Badger's team dashboards to track rep locations and visit frequencies, generating weekly activity reports that provide essential oversight of field operations.
• Retail Accounts & Program Records:
  Maintain up-to-date records of all retail dealer locations in our network and their current sales programs, promotions, or display agreements. This includes keeping a database or CRM updated with each…