National Accounts Manager - Parts & Supplies

What Drives Success

WHAT YOU’LL BE DOING

As the National Accounts Manager – Parts & Supplies, you will drive growth across Duro Dyne and Supco sales initiatives within Contractor Supply Solutions’ (CSS) key North American distribution channels to increase revenue, market share, and profitability. In this individual contributor role, you will manage strategic national accounts, strengthen channel partnerships, and execute account plans aligned to the broader Parts & Supplies growth strategy.

In this highly visible role, you will partner closely with the National Account Leader, Product Management, Marketing, and Regional Sales teams to execute national account strategies, expand product penetration, and deliver strong customer outcomes. You will serve as a key commercial contact for major channel partners, translating business priorities into actionable plans that improve account performance and support long-term growth.

WHAT WE ARE LOOKING FOR

Key Responsibilities

National Account Strategy & Execution

• Own and grow a portfolio of strategic national accounts across key distribution and retail channels, with accountability for revenue, share growth, and profitability.
• Execute account strategies that align sales, product, and marketing initiatives to drive customer growth, product adoption, and consistent brand execution.
• Partner with the National Account Leader and CSS stakeholders to support channel strategies, revenue plans, and annual business objectives for the Parts & Supplies segment.

Account Growth & Relationship Management

• Build and deepen strategic relationships with national account customers to expand share of wallet, identify new opportunities, and support long-term business growth.
• Collaborate with regional sales managers, local sales agencies, and end customers to implement growth strategies at the branch and market level.
• Lead regular business reviews with customers and internal stakeholders to assess performance, identify opportunities, and strengthen strategic alignment.

Sales Execution & Opportunity Management

• Manage the national account pipeline and opportunity tracker, ensuring visibility into account development, product placement, and revenue performance.
• Develop short- and long-range sales forecasts and strategies based on customer requirements, market trends, and company objectives.
• Support pricing strategy, contract negotiations, and margin management in partnership with leadership to achieve profitable growth.

Marketing & Business Development

• Partner with Marketing and Category Management to develop annual business and marketing plans for each national account, including promotions, merchandising programs, and co-branded initiatives.
• Support the introduction and adoption of new HVAC parts and supplies through coordinated sales and marketing campaigns.

Market Intelligence & Reporting

• Maintain an accurate reporting system to monitor sales results, track account KPIs, and forecast growth opportunities.
• Provide insights to management regarding industry developments, competitive activity, and emerging trends in the HVAC parts and supplies market.
• Recommend strategies to capitalize on market shifts and strengthen the company’s position within key channels.

Skills and Competencies

• Integrity– impeccable track record of high workplace integrity, trust, and respect; is committed to building a sustainable, profitable business while meeting high ethical standards.
• Results Oriented– will do whatever it takes to deliver steady, consistent results in the right way; pleased but never satisfied; strong sense of urgency around results.
• Collaborative Influencer– builds strong partnerships across customers and internal stakeholders; works effectively through influence in a matrixed environment to align priorities and drive results.
• Innovative and Forward-Thinking– understands the importance of innovation across the distribution network to deliver best-in-class service to customers; brings strategic thinking and a proactive approach to identifying opportunities and solving business challenges.

• Decisive Thinker / Executor– strong execution focus that delivers results far exceeding expectations…