Sales Support

Sales Support III FT Onsite $50k-$70k annual

JOB PURPOSE:

Provide support to the sales representatives.

Essential Job Functions:

1. Update sales report, RA reports and information for sales plan for each account
2. Create sample order, tag, pack and ship samples
3. Collaborate with Product Development to adjust item as needed
4. Submit price changes, sample requests with stone or model changes
5. Update customer presentation
6. Enter orders and follow up with production, inventory, shipping and customer
7. Release EDI orders and ensure shipped according to specifications
8. Collaborate with Purchasing to ensure items ordered follow spec sheets for each account
9. Complete GIA stone submissions and documentation
10. Inventory Control including bin stock and projections
11. Collaborate with Accounting to ensure RAs and returns are processed properly
12. Assist with organizing and driving to trade shows, jewelry events, and customer visits.

Competencies:

1. Critical thinking—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
2. Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
3. Detail orientation—the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
4. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
5. Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and completes projects in a timely manner.
6. Security—the individual observes security procedures and handles jewelry properly.
7. Customer service—the individual manages difficult client/customer situations, responds promptly to external and internal customers professionally and meets commitments.

Minimum Requirements:

1. Bachelor’s degree or equivalent experience
2. 5+ years administrative experience
3. Ability to communicate (orally and in writing) in a professional manner when making contact with visitors, customers, vendors and company contacts
4. Competent computer skills including Excel, Word, Outlook, Power Point
5. Must be detail oriented
6. Ability to multi task and work under pressure
7. Ability to work in a team environment
8. Jewelry experience a plus
9. Minimal travel required

Supervisory Responsibility:

None Sponsorship not available.
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