Lead Investigator, Corporate Security & Global Investigations

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development.

Come, stay, and grow with us.

What Drives Success

Position Summary

The Investigator, Corporate Security & Global Investigations is responsible for conducting investigations involving theft, fraud, cargo theft, inventory loss, workplace violence concerns, workplace misconduct, and other incidents impacting Lennox associates, assets, operations, or reputation. This role supports the protection of people, property, and product through timely, objective, and professional investigations while ensuring compliance with company policies, legal requirements, and investigative standards.

Reporting to the Corporate Security Manager, this role partners closely with HR, Legal, and EHSS, to determine root causes and make recommendations for corrective measures. The Investigator serves as a trusted advisor and subject matter expert, supporting enterprise efforts to reduce loss, strengthen compliance, and maintain a safe and secure workplace. This role conducts investigations across manufacturing, distribution, corporate, and field operations environments while supporting broader Corporate Security initiatives as needed.

Key Responsibilities

Corporate Investigations

* Conduct investigations involving theft, fraud, workplace misconduct, inventory loss, cargo theft, conflicts of interest, policy violations, and other crimes against the business

* Conduct investigative interviews and collect documentary, digital, and physical evidence

* Gather, preserve, and manage evidence in accordance with company standards and legal requirements

* Prepare detailed investigative reports that clearly document facts, findings, conclusions, and recommendations

* Present investigative findings to leadership, HR, Legal, and other stakeholders as appropriate

* Maintain investigative case files and records in accordance with company policies and legal requirements

Conduct regular audits and assessments to identify and address compliance gaps

Supply Chain & Cargo Theft Investigations

* Conduct risk assessments and vulnerability analysis to identify potential threats and weaknesses

* Investigate cargo theft, inventory discrepancies, diversion schemes, transportation-related losses, and supply chain fraud

* Investigate and respond to security breaches and implement corrective measures

* Partner with Logistics, Transportation, Operations, and third-party carriers to identify loss trends and vulnerabilities

* Support recovery efforts and coordinate with law enforcement, insurance carriers, and industry partners when appropriate

* Analyze loss data to identify organized theft activity, emerging threats, and opportunities for loss reduction

* Assist in developing and implementing countermeasures to reduce cargo theft and operational losses

Workplace Violence & Threat Management

* Develop and implement security policies, procedures, and standards

* Support workplace violence prevention and threat management programs through investigative support and case management

* Assist in evaluating reports of threatening behavior, harassment, intimidation, and workplace safety concerns

* Partner with HR, Legal, and leadership teams to implement mitigation strategies and response plans

* Support critical incident response activities involving workplace violence, threats, or other security-related events

Partnership & Stakeholder Engagement

* Build strong relationships with HR, Legal, Operations, Supply Chain, and EHSS.

* Serve as a trusted advisor on investigative matters, workplace concerns, and security-related risks

* Coordinate with local, state, and federal law enforcement agencies when appropriate

* Partner with external stakeholders to support investigations, recovery efforts, and risk mitigation initiatives

* Communicate findings, trends, and recommendations professionally and effectively to stakeholders at all levels

Leadership / Influence

* Ability to influence stakeholders and build effective partnerships across functions

* Strong verbal and written communication skills

* Ability to manage sensitive and confidential matters with professionalism and discretion

* Demonstrated ability to work independently while managing multiple priorities and deadlines

* Strong judgment and decision-making skills in dynamic situations

Travel

* Ability to travel up to 50 % to support investigations, site assessments, and business requirements

What We Are Looking For

Education

* Bachelor's degree in Criminal Justice, Criminology, Security Management, Business, or related field, or…