Senior Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Hybrid (2 days in office) Richardson, TX

Nice Systems is currently seeking a dynamic individual with high energy and drive to join the Work Force Management (WFM) software development team as a Senior Software Engineer.

This engineer will primarily focus on server‑side component design, development, testing, and implementation. Experience with client‑side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices.

As part of our AI‑forward engineering culture, this role also takes ownership of the AI development environment — including coding agents, tools, workflows, and infrastructure — to maximize engineering velocity, quality, and consistency.

• Design and develop quality, proficient, and well‑documented technical solutions that satisfy business requirements and meet corporate architectural standards.
• Own and continuously improve the AI development environment — including coding agents, tools, workflows, and infrastructure — to maximize engineering velocity, quality, and consistency.
• Design, build, and optimize coding agents, prompts, and workflows.
• Define and maintain instructions, skills, plugins, and tool integrations.
• Connect tools into a cohesive agentic development pipeline.
• Develop solid unit, integration, and automation tests according to organizational standards.
• Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.
• Develop technical models/designs for assigned components.
• Contribute to and drive technological and architectural decisions.
• Participate in reviewing design and code for other team members.
• Get team to a high‑performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Work with Scrum Team, as well as internal and external stakeholders, to influence and drive decision‑making and support organizational project or product teams.
• Contribute to the advancement and improvement of Agile practices within the organization.

• Minimum 8 years of Java web application development experience.
• Deep interest and hands‑on experience with AI coding tools and LLM‑based systems.
• Experience working with agents, prompts, MCP/tools, or similar ecosystems.
• Comfortable working at low‑level detail — tokens, context windows, latency, and tool orchestration.
• Expertise in server‑side development using Hibernate, Spring, Web Services (REST) in Java including server‑side testing using JUnit, Mockito/Easymock.
• Experience with AI‑assisted development tools (Git Hub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.
• Good to have experience in “Vibe Coding” methodologies — rapid prototyping, iterative development, and creative problem‑solving approaches that leverage AI assistance to accelerate development velocity.
• Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting‑edge development practices.
• Experience with AWS is a plus.
• Demonstrated experience with multi‑tier web application development.
• Hands‑on experience with Continuous Integration and Test‑Driven Development.
• Experience with JBoss or Tomcat.
• Prior experience with MAVEN and Jenkins is a plus.
• Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).

• Excellent interpersonal skills.
• Self‑motivated and flexible.
• Demonstrates resilience and adaptability when working within organizational constraints, legacy systems, or…