Software Engineer; Java & AI-Driven Development

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Workforce Management (WFM) Engineering Team

Richardson, TX (Hybrid – 2 days in office)

At NICE, we're redefining how software gets built.

We're looking for a Software Engineer who is passionate about both modern software engineering and the emerging world of AI-powered development. You'll join our Workforce Management (WFM) engineering team and play a key role in designing scalable backend services while helping shape the AI development ecosystem that powers our engineering organization.

This is more than a traditional software engineering role. You'll help create intelligent development workflows, build agentic tooling, optimize AI-assisted engineering practices, and influence how teams leverage generative AI to accelerate innovation.

If you love solving complex technical challenges, experimenting with cutting‑edge AI technologies, and building software that impacts millions of users worldwide, we'd love to meet you.

• Design, develop, test, and deliver high-quality backend solutions using Java and modern web technologies.
• Create scalable, maintainable, and well-documented software that aligns with business goals and architectural standards.
• Develop robust unit, integration, and automated tests that ensure reliability and performance.
• Troubleshoot, enhance, and continuously improve existing applications and services.
• Participate in system design discussions, architectural decisions, and code reviews.

• Own and evolve our AI development environment, including coding agents, tools, workflows, and supporting infrastructure.
• Design and optimize AI-powered development workflows that increase engineering velocity and quality.
• Create and maintain prompts, instructions, skills, plugins, and tool integrations.
• Connect AI tools into seamless agentic development pipelines.
• Enable spec-driven development workflows that transform ideas into specifications, implementations, and validated solutions.
• Evaluate emerging AI technologies and bring innovative practices into everyday engineering.

• Work closely with product managers, architects, engineers, and stakeholders across the organization.
• Contribute to Agile ceremonies and continuous improvement initiatives.
• Share knowledge, mentor peers, and help foster an AI-forward engineering culture.
• Influence technical direction and champion modern software development practices.

You are naturally curious, love learning new technologies, and get excited about finding smarter ways to solve problems.

You thrive in environments where innovation, experimentation, and continuous improvement are encouraged. You are comfortable navigating ambiguity, adapting to changing priorities, and turning complex challenges into practical solutions.

Most importantly, you’re energized by the opportunity to help define the future of software engineering through AI.

• 3+ years of experience developing enterprise web applications in Java.
• Strong experience with:
  • Spring Framework
  • Hibernate/JPA
  • RESTful Web Services
  • JUnit and Mockito
• Experience building and supporting multi-tier web applications.
• Hands‑on experience with Continuous Integration and Test‑Driven Development.
• Strong understanding of software design principles, architecture, and engineering best practices.
• Excellent communication and collaboration skills.
• Bachelor's degree in Computer Science, Engineering, or related field.

• Strong interest in AI‑assisted software development and large language models.
• Experience using tools such as Git Hub Copilot, ChatGPT, Claude, or similar platforms in daily development.
• Familiarity with agents, prompts, tool integrations, MCP ecosystems, or related technologies.
• Understanding of concepts such as context management, tool…