Front-end Software Engineering Technical Leader

Front-End Software Engineering Technical Leader

This is a hybrid position. Selected candidate will need to be in the office 2-3 days a week at our office in RTP, NC or Richardson, TX.

Cisco's Customer Experience (CX) engineering organization is a global team of experts dedicated to delivering world-class digital experiences by building advanced AI applications and capabilities through an industry leading platform centric approach with Cisco IQ. These capabilities provide high value directly to our customers, partners and empower our internal teams to deliver superior, data-driven services. We pride ourselves on a culture that thrives on customer-centricity and solving technical challenges using AI/ML solutions.

As a Front-End Software Engineering Technical Leader in Cisco's CX Engineering organization, you will play a critical role in shaping the future of AI-driven solutions across Cisco's product and services portfolio. You will serve as the strategic link between architectural vision and high-fidelity design, defining the roadmap for our enterprise-wide Angular ecosystem. By promoting a "design-first" approach, you will drive the delivery of intuitive, AI-enhanced interfaces that simplify critical user workflows.

You will set the high-water mark for performance, accessibility, and architectural standards across the organization and develop a culture of design-driven innovation that ensures our products remain resilient, scalable, and elite.

• Front-End Architecture: Lead the architectural design of large-scale front-end applications. Define standards for modular architecture, state management patterns, and cross-team code sharing.
• Architectural Vision: Define the long-term technical roadmap for the front-end ecosystem, driving the adoption of advanced Angular patterns that support large-scale, enterprise applications.
• Design System Governance: Act as the primary authority for the organization's design-to-code workflow. Lead the development and evolution of a comprehensive design system, ensuring that Figma and Adobe XD assets are fully aligned with the Angular component library and design tokens.
• Multi-functional Leadership: Partner with design leads and product management to influence product design at the ideation stage. Ensure that technical capabilities are fully aligned with intuitive, high-fidelity user journeys.
• Innovation & Performance: Set enterprise standards for accessibility (WCAG), performance optimization, and AI-enabled interface patterns within the Angular ecosystem.
• Mentorship: Lead and influence senior engineers, facilitating architectural deep-dives, driving technical consensus, and fostering a culture of excellence in UI/UX and design-driven engineering.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, or similar STEM field, or equivalent experience.
• 8+ years of professional front-end engineering experience.
• Experience with Figma or Adobe XD as primary tools for things such as; architectural design, iterate design, enhance user satisfaction and functional efficiency.
• Experience with Angular, RxJS, and Type Script.

Preferred Qualifications:

• Experience architecting front-end solutions for AI-driven platforms (LLM interfaces, agentic UI).
• Experience in Design Token management and bridging the gap between designers and developers.
• Strong understanding of Performance Metrics (Lighthouse, Core Web Vitals) in an Angular context.
• Ability to interpret user behavior data (analytics, heatmaps) and translate it into actionable UI improvements.
• Strong verbal and written communication, with the ability to articulate architectural decisions to non-technical collaborators.
• Experience designing UIs that integrate LLM outputs or Copilot-style AI assistants into professional workflows.
• Ability to navigate ambiguity, drive technical consensus, and communicate architectural concepts to diverse collaborators.
• Cisco networking knowledge is a plus.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not…