Warehouse Manager Job

Position Title: Warehouse Manager
Reports To: Owner, Chérie Lane
Works Closely With: Flagship Store Manager & Shopify Admin
Position Type: W-2 Employee — Full-Time
Schedule: 40 hours per week. Holiday and holiday weekends are required, along with availability during major sales, launches, and event periods.

At Chérie Lane, our mission is to style and to serve — creating the ultimate customer service experience and redefining the boutique shopping experience.

We are here to build community, empower women, and ensure every customer feels beautiful, confident, and fabulous in every moment of life.

INTEGRITY — We lead with integrity and act with honest intentions in every situation.

SERVICE — We serve others the way we wish to be served: warmly and with attention to detail.

COMMUNITY — We build lasting relationships and meaningful connections.

CONNECTION — We support our team and local community to create a seamless experience.

PROFESSIONALISM & EXCELLENCE — We maintain high standards that reflect Chérie Lane.

GROWTH & INNOVATION — We embrace learning and continuous improvement.

The Warehouse Manager is a key leadership position responsible for overseeing the seamless flow of operations across the Chérie Lane warehouse while supporting alignment between the warehouse, storefront, and online business.

This role is responsible for warehouse efficiency, inventory accuracy, product processing, team leadership, operational coordination, and ensuring that products are prepared and available when and where they are needed.

The Warehouse Manager serves as the operational backbone of Chérie Lane and acts as the primary bridge between the Owner, Flagship Store Manager, Shopify Admin, and warehouse associates.

This position requires strong leadership, organization, initiative, communication, and problem-solving skills. The Warehouse Manager must be able to see the bigger operational picture while remaining willing and able to work hands-on alongside the warehouse team.

This is a working leadership role
. The Warehouse Manager is expected to lead from the floor, set the standard through personal example, and ensure the warehouse operates efficiently without constant oversight from ownership.

The Warehouse Manager will work alongside warehouse associates on a daily basis while simultaneously overseeing higher-level operational and leadership responsibilities.

While working in the warehouse, the Warehouse Manager is responsible for:

• Leading by example in productivity, organization, attitude, and professionalism
• Delegating tasks and establishing daily workflow priorities
• Monitoring efficiency, accuracy, and productivity
• Maintaining a strong leadership presence and professional boundaries
• Identifying bottlenecks and resolving operational issues
• Ensuring warehouse standards are consistently maintained
• Overseeing the bigger operational picture while executing daily responsibilities

The Warehouse Manager is not expected to personally complete every warehouse task. Instead, this role is responsible for ensuring that the team is properly trained, delegated, supported, and held accountable so that work is completed efficiently, accurately, and to Chérie Lane standards.

The Warehouse Manager has direct management responsibility over all warehouse associates and serves as the daily leader of the warehouse team.

• Interviewing, hiring, and onboarding warehouse staff in partnership with the Owner
• Training and developing warehouse associates
• Creating schedules and managing appropriate coverage
• Delegating daily responsibilities and maintaining workflow
• Establishing clear expectations and priorities
• Monitoring productivity and maintaining accountability
• Providing feedback, coaching, and performance direction
• Addressing performance concerns promptly and professionally
• Recognizing strong performance and developing team members
• Making recommendations regarding disciplinary action or termination when necessary
• Maintaining a professional, respectful, positive, and accountable team environment
• Ensuring warehouse associates understand and…