Service Advisor

Responsibilities

• Greet customers as they arrive in the service lane, listen to their concerns, and assess their service needs.
• Conduct vehicle inspections and consult service records to identify maintenance needs and recommend appropriate services based on manufacturer guidelines and customer preferences.
• Explain recommended services to customers, including the importance of maintenance tasks and any potential safety or performance benefits.
• Identify opportunities for additional services, such as fluid flushes, tire rotations, or filter replacements, based on vehicle condition and maintenance history.
• Keep customers informed of service progress, delays, or additional recommendations throughout the service process.
• Work closely with service technicians, service managers, and other team members to ensure smooth service operations and exceptional customer experiences.

• Team oriented
• Professional personal appearance
• Ability to multitask and meet deadlines in fast-paced work environment
• Valid driver's license with good driving record
• Pre-employment background check, pre-employment drug test and driving record check will be required

• Competitive compensation
• Medical insurance with a low premium and $200.00 deductible
• Dental and Vision insurance
• Life Insurance (employee, spouse and children) plus
• 401K, with company contribution of $50.00 a week
• Time-off benefits:
  Vacation, PTO, holidays, bereavement, jury duty
• Tuition Reimbursement
• Bonus Programs
• Employee Assistance Programs