Timekeeping Supervisor

Job Overview

The Supervisor of Timekeeping is responsible for overseeing the accurate collection, recording, and reporting of employee time and attendance data. This role ensures compliance with company policies as well as all applicable legal and regulatory requirements.

• Position Title:
  
  Timekeeping Supervisor
• Department:
  Finance‑Payroll
• Hours:
  
  Full-time 40 hours/week, Monday – Friday (Exempt)
• Location:
  
  Lifeworks Services – Richfield/Hybrid
• Compensation: $56,000–$62,500
• Bonus Eligible:
  Yearly

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&DD insurance, short & long‑term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement and student loan forgiveness when eligibility requirements are met
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person‑centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person‑centered approach to increase access in our communities.

• Are capable of performing the essential functions of the role, with or without reasonable accommodation.
• Have the ability to quickly diagnose and resolve user issues effectively.
• Demonstrate creative problem‑solving and can think outside the box to address unique challenges.
• Apply strong active listening skills to fully understand user concerns and needs.
• Are proficient in creating and maintaining clear, detailed documentation and user guides.
• Address customer concerns with patience, professionalism, and empathy.
• Respond promptly to requests and deliver timely, effective solutions.
• Effectively manage multiple priorities to ensure issues are resolved efficiently.
• Possess strong interpersonal and communication skills.
• Have the ability to train and support others in using applications effectively.
• Show a willingness to continuously learn and stay current with new technologies and system updates.
• Are highly organized with strong attention to detail.
• Can work independently while demonstrating excellent time management skills.
• Collaborate effectively with others to achieve shared goals and objectives.
• Excel at building and maintaining strong working relationships.
• Can pass a Department of Human Services background study, a drug screening, and have reliable transportation for work‑related travel (e.g., in‑office or on‑site training).

• Addressing employee inquiries regarding timekeeping discrepancies or payroll‑related questions.
• Investigating and resolving timekeeping or payroll‑related issues and disputes.
• Collaborating with HR and Payroll to ensure smooth and accurate payroll processing.
• Coordinating with other departments to gather information needed for payroll adjustments.
• Training employees on timekeeping procedures and the use of timekeeping systems.
• Overseeing the timekeeping department and staff, including training and performance management.
• Fostering a positive work environment and encouraging team collaboration.
• Staying updated on best practices and compliance requirements related to timekeeping and payroll.
• Conducting regular internal audits and supporting external audits to ensure adherence to policies and procedures.
• Identifying opportunities to improve timekeeping processes and systems.
• Implementing new technologies or methodologies to enhance accuracy and efficiency.
• Following safety procedures and helping identify safety needs for self and others.
• Performing other duties as assigned.

• Associate degree…