AV Technician

Genesis
10 AV Technician (12‑Month Contract)

Genesis
10 is currently seeking an AV Tech for a 12‑month contract role with our retail client in Richfield, MN. This role will be 100% onsite.

$18–20 per hour, depending on skill and experience level.

• Install, troubleshoot, and provide technical support for all AV‑related issues, including video conferencing, speakers, microphones, and display systems.
• Collaborate with the Facilities and IT teams for the seamless integration of AV technology in meeting rooms, conference areas, and event spaces.
• Configure Microsoft Teams Rooms setups, ensuring optimal performance for virtual meetings and presentations.
• Assist end‑users with setting up and troubleshooting Microsoft Teams meetings, including joining, screen sharing, and microphone/speaker issues.
• Provide intermediate technical support for PCs, including troubleshooting hardware/software issues, operating system support, and ensuring AV peripherals (such as webcams, microphones, etc.) are correctly recognized by the system.
• Maintain documentation for all AV equipment, installations, configurations, and troubleshooting procedures.
• Regularly inspect AV equipment to ensure it is in good working condition and perform necessary maintenance or upgrades.
• Recommend upgrades and improvements to existing AV systems for enhanced performance and employee experience.
• Track inventory of AV equipment and ensure timely maintenance or replacements.

• Direct experience with audio‑visual hardware, including TVs, projectors, speakers, microphones, touch panels, and cameras.
• Able to physically mount TVs on walls and run wires.
• Ability to configure and troubleshoot Microsoft Teams and Teams Rooms technology.
• Intermediate‑level knowledge of PC hardware/software and Windows/Mac operating systems.
• Strong critical thinking skills and ability to troubleshoot technical issues quickly and effectively.
• Strong communication and interpersonal skills with the ability to work with employees at all levels, including Executive Leadership.
• Excellent customer service mindset.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Ability to work full‑time, on‑site at the client corporate campus.
• Occasional evening or weekend work may be required for installations or urgent support requests.

• 2 years proven experience in AV support or a related field.
• Certifications in AV technologies or Microsoft Teams Rooms (e.g., CTS – Certified Technology Specialist).
• Microsoft Certified:
  Teams Administrator Associate or related certifications.
• Bachelor’s degree in Information Technology, AV Technology, or a related field.

If you have the qualifications described and are interested in this exciting opportunity, apply today!

• Access to hundreds of clients, most of whom have been working with Genesis
  10 for 5‑20 years.
• The opportunity to have a career with Genesis
  10; many of our consultants have been working exclusively with Genesis
  10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.