Records and Information Governance Manager

Build Something Bigger - And Change Lives, Including Your Own

In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities - defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger - a more inclusive, connected world where everyone belongs.

At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives - including your own.

The Records and Information Governance Manager leads the organization's enterprise-wide records and information governance program, ensuring the effective management, protection, retention, and disposition of organizational records throughout their lifecycle. This role develops and oversees governance strategies, policies, and practices to ensure compliance with legal, regulatory, accreditation, and organizational requirements. The manager provides leadership across multiple functional area to promote consistent recordkeeping standards, mitigate risk, safeguard sensitive information, and support operational excellence through effective information governance.

• Conduct a comprehensive assessment of our Health Information Management (HIM) department, and other record processes and practices to evaluate workflow efficiency, ensure regulatory compliance, identify technology gaps, and optimize records management to align with industry best practices.
• Develop, implement, and maintain organizational records management policies, file plans, and retention schedules in compliance with federal, state, and industry regulations.
• Establish uniform protocols for classifying, storing, retrieving, and legally disposing of both physical and electronic records.

• Oversee the secure storage, tracking, and chain-of-custody for all Fraser Records.
• Ensure strict adherence to data privacy regulations (e.g., HIPAA, Minnesota Government data Practices Act) governing sensitive health and employment information.
• Conduct periodic audits of Records to validate the completeness, accuracy, and confidentiality of records.

• Coordinate with Legal and Compliance teams to manage records during legal holds, audits, and eDiscovery processes.
• Regularly audit both on and off-site records and internal digital repositories to ensure data integrity and security compliance.

• Develop and deliver company-wide training programs to ensure staff understand records handling and data privacy protocols.
• Manage business continuity and disaster recovery plans specifically tailored to vital organizational records.

• UKG Wallet – Eligible employees can access earned wages before payday for added financial flexibility
• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
• Opportunities for community involvement in Fraser-organized events
• Career growth opportunities
• Employee Referral Bonuses
• Top Industry Pay!
• Collaborative and relationship-oriented culture

• Hybrid role: 2-3 days per week in our Richfield, MN office.
• This is a full-time position working Monday through Friday 8 AM - 4:30 PM.
• $80,000 - $85,000 per year depending on qualifications.

• Bachelor’s degree in information management/health information management, library science, Business Administration, or a related field required.
• Certified Records Manager (CRM), Certified Information Professional (CIP), or similar certification required.
• Valid Driver’s License with acceptable record required.
• 5+ Years of experience in records…