Associate Director of Admissions

Description

The Associate Director of Admissions leads MICC’s recruitment, admissions, and enrollment strategy to ensure consistent, mission-aligned enrollment across all programs. This role is responsible for recruiting and enrolling an average of 100–150 neurodivergent emerging adults annually across five programs, with a strategic focus on achieving 10% year-over-year enrollment growth over the next five years.

The Associate Director of Admissions owns enrollment targets and conversion outcomes across all programs, blending relationship-centered outreach with disciplined pipeline management. This role collaborates closely with Programs, Marketing, Finance, and Leadership to ensure admissions processes are inclusive, accessible, efficient, and scalable—while meeting clear enrollment accountability expectations.

Monday through Friday during standard business hours. Four days per week working in office required, one day per week working remotely.

• Own and execute an annual recruitment strategy that achieves enrollment targets across five programs, with scalability to support 10% annual growth
• Build and maintain strong referral pipelines with schools, transition programs, therapists, case managers, families, community organizations, and funders
• Serve as a compelling ambassador for MICC at outreach events, information sessions, school fairs, and community presentations
• Partner with Marketing to shape messaging, materials, and campaigns that authentically reflect MICC’s mission and resonate with neurodivergent individuals and their families

• Actively guide prospective participants and families from inquiry through enrollment decision, providing clear, empathetic, and timely communication throughout the process
• Oversee the full admissions lifecycle—including inquiry management, application review, interviews, assessments, acceptance decisions, waitlists, and enrollment timelines
• Coordinate cohort planning with Program leadership to align enrollment with staffing, space, and support capacity
• Demonstrate comfort with measurable goals, deadlines, and enrollment accountability, including conversion rates, yield, and enrollment timelines

• Translate organizational enrollment goals into annual, quarterly, and program-specific targets
• Drive conversion improvement at each stage of the admissions funnel, using data to identify trends, barriers, and opportunities
• Forecast enrollment demand and proactively identify risks or capacity constraints
• Contribute to long-term strategic planning related to program expansion, enrollment growth, and financial sustainability

• Own admissions data tracking, reporting, and analysis across all programs
• Monitor and report on key enrollment metrics, including inquiry volume, conversion rates, yield, and enrollment against targets
• Maintain and improve admissions systems, tools, and workflows to support scale, efficiency, and accountability
• Prepare regular enrollment updates for leadership, clearly communicating progress toward goals and areas requiring action

• Supervise and support admissions staff or contractors
• Establish clear processes, documentation, and training to support consistent admissions practices
• Serve as a key connector between Admissions, Programs, Marketing, Finance, and Leadership to ensure shared ownership of enrollment outcomes
• Other duties as assigned

• Bachelor’s degree or equivalent experience in education, social services, nonprofit management, or a related field
• 5+ years of experience in admissions, enrollment management, recruitment, or related roles with measurable enrollment outcomes
• Demonstrated experience meeting or growing enrollment targets across multiple programs
• Strong understanding of neurodiversity-affirming and inclusive admissions practices
• Excellent interpersonal, communication, and relationship-building skills
• Comfort using CRM systems, spreadsheets, and enrollment data to manage pipelines and performance
• Ability to manage…