Certified Emergency Dispatcher - Richfield

Employment Information

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $28.41 - $28.41 Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Final date to receive applications – 10/18/2026

Would you like to have a job that makes a difference? Would you like to help the public and first responders? Would you like a rewarding career with great benefits instead of just a job? Would you like to be able to retire in 25 years? If so, being a Certified Emergency Dispatcher with the Utah Department of Public Safety could be just the career for you.

• One for One salary credit may be given for prior Emergency Dispatch experience
• $2,500 hiring bonus for those with current Emergency Dispatch certification (Utah POST Dispatch certification)*
• $1,000 signing bonus to a new hired Dispatcher with no experience or with out of state certification*
• Dispatch video exam and type test will take place Monday October 26th at Sevier County Sheriff's Office.

Interviews will be held on Wednesday November 4th.

• After successfully completing full background investigation, polygraph and drug test

Dispatchers are the critical link between callers and first responders. The purpose of this job is to provide dispatching services to single and/or multiple jurisdictions which include, but is not limited to state and local public safety agencies, the Highway Patrol, local law enforcement agencies, fire departments and other state agencies. Dispatchers receive calls for one or a combination of emergency police, fire, and medical services, and dispatch the appropriate personnel and equipment in response to the calls.

Dispatchers often make urgent decisions affecting the life, health, and welfare of the public and public safety employees. Dispatchers are required to obtain Emergency Medical Dispatch (EMD) certification, and also Dispatcher Certification through POST within the probationary period and maintain both certifications thereafter.

Do you have previous Emergency Dispatch experience? If so, you may qualify for a higher hourly rate.

The Utah Department of Public Safety Certified Emergency Dispatchers participate in the Public Safety Retirement plan which is just a part of the benefits that the State of Utah offers. Other benefits include; 12 paid holidays each year, 4 hours of annual and 4 hours of sick leave granted each pay period for a total of 104 hours each year.

• Receives 9-1-1 emergency and non-emergency calls. Interrogates callers to determine the nature and location of the incident and dispatches law enforcement officers, Emergency Medical Services (EMS) personnel, fire personnel, and public works personnel.
• Interprets information from callers to determine the priority of an incident, and makes urgent decisions affecting the life, health, and welfare of the public and public safety employees. Calms callers and provides instructions as required by the circumstances.
• Relays geographical information to responding units including air ambulances, search and rescue, forest service personnel, fire units, and EMS units.
• Uses a phone, radio, and computer simultaneously.
• Monitors multiple computer screens to track calls for service and all on‑duty personnel (law enforcement, fire, EMS) for all user agencies.
• Accesses confidential files relating to wanted persons, driver license files, motor vehicle files, warrants, and protective orders.
  
  -- Enters data and maintains entry files for all user agencies. Relays information to appropriate agencies.
• Monitors, transmits, and receives information over multiple radio frequencies to detect emergencies, exchange information or provide dispatch services.
• Informs…