Quality Systems Specialist

Job Description
Now Hiring - Quality Systems Specialist

MGS has an exciting opportunity for a Quality Systems Specialist to join our MGS Richfield team.

As a Quality Systems Specialist at MGS, you are responsible for coordinating the day-to-day Quality Control activities at MGS Richfield, including in-process monitoring, calibration control, control of non-conforming materials and associated records, operator feedback, and sort/rework activities.

What You'll Do:

Customer Advocacy & Communication

• Document, track, and escalate customer feedback to appropriate internal teams for resolution and continuous improvement.
• Coordinate and issue internal notifications based on customer communications and concerns.
• Collaborate with cross-functional teams to support customer satisfaction and process improvements.

Cleanroom & Environmental Monitoring

• Monitor and document pressure, temperature, and humidity in clean rooms.
• Perform nonviable particulate testing in clean rooms and maintain data and charts.
• Maintain annual cleanroom status reports.
• Ensure cleaning is performed per schedule and that cleaning records are maintained.
• Review and file reports for pest control program (outside service).

Metrology Support

• Utilize Gage Tracking software to maintain Calibration system, including
• Ordering and numbering of new gages
• Scheduling gages for calibration per calibration schedule
• Recording results of calibrations
• Review and approve calibration certificates from suppliers
• Initiate and oversee impact assessment process calibration related issues

Operational Quality & Metrics

• Assist in compiling and reporting key operational quality metrics, including Corrective and Preventative Actions (CAPA), Non-Conforming Material, RMAs, Quality Holds, Continuous Improvement initiatives, and Gage Calibration.
• Support quality initiatives by ensuring accurate data tracking and timely communication of quality performance and improvement opportunities.
• Support quality activities on the production floor, including but not limited to
  • Defect identification and analysis
  • Nonconformance investigations (defect awareness, checkback, containment, etc.)
  • Product sampling and retain management

About MGS

As a global provider of healthcare manufacturing solutions, MGS provides the right balance to drive vital innovations: robust end-to-end solutions combined with the strong customer focus and seamless collaboration of an agile partner. That's why we're the engineering and manufacturing partner of choice for today's leading Pharma, Diagnostic and Med Tech innovators. Serving customers from 12 strategically located facilities around the world, we transform our customers' most pressing challenges into innovations that improve lives.

To learn more about MGS, please visit

Experience and Skills
What we're looking for:

• Dependable, organized, and team-oriented individual who thrives in a fast-paced manufacturing environment.
• Positive, team-first attitude aligned with our Core Values:
  Teamwork, Integrity, Passion, Safety
• Willingness to be cross-trained and grow with us.
• Prior manufacturing experience is a plus (but not required).

A qualified Quality Systems Specialist would fulfill these requirements:

• High School Diploma or equivalent is required.
• Technical education, associate degree, or bachelor's degree preferred.
• Three years of experience in Quality Assurance.
• One year of experience in statistical quality methods is preferred.
• One year of experience in plastics injection molding is preferred.
• Leadership capability and communication skills.

Job Benefits
We offer an excellent benefits package including medical, dental, vision, 401K, disability, life, FSA, vacation, and holidays.