Student Success Assistant

Student Success Assistant page is loaded## Student Success Assistant locations:
Richland Campus time type:
Part time posted on:
Posted Yesterday time left to apply:
End Date:
February 26, 2026 (13 days left to apply) job requisition :
R11957## ## All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.##
** Weekly Work Hours
** 19.5
** Compensation Range
** H30
* * Hourly Rate**$23.78 Hourly
** FLSA
* * United States of America (Non-Exempt)
** Position Type
** Staff
* * Position Summary
** Experience providing general clerical and customer or student intake support and performing general data entry duties. Knowledge of standard office principles and procedures.
** Required Knowledge, Skills & Abilities
*** The ability to identify issues and solve routine problems or seek assistance when applicable.
* Demonstrated ability to work and prepare confidential information with discretion.
* Ability to efficiently set up student appointments and resolve scheduling conflicts.
* Experience answering phone calls and listening effectively to relay information through oral or written communication.
* Excellent customer service skills.
* Excellent communication skills both orally and written, and the ability to work effectively with a diverse population Dallas College population.
* Understands and adheres to all district policies and procedures.
** Physical Requirements
** Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
** Minimum Knowledge and Experience
** High school graduate or GED equivalency and one (1) year of work-related experience.

Bilingual preferred.
Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.

** Essential Duties and Responsibilities
*** Develop and maintain constructive and cooperative working relationships with all individuals within and outside the organization to meet organizational goals.
* Skill in dealing effectively with staff at all levels within Dallas College and the community.
* Basic personal computer skills including knowledge of spreadsheet and word processing software applications.
* Good organizational skills with the ability to multi-task and set priorities to meet established guidelines.
* Attention to detail.
* Provides clerical and student intake support to the organization that includes but is not limited to front desk duties, triaging.
* Assist students with navigating our student information system and other related technology.
* Supports the work of the department, daily operations and provides front facing duties.
* Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with all students, staff and administrators.
* Remains knowledgeable and current by attending professional development courses and software training classes as directed by the organization.
* Assists others in meeting deadlines for various tasks and projects as required such as call campaigns and other related initiatives.
* Supports assigned administrator and department staff for the purpose of providing assistance with clerical functions.
* Completes required Dallas College annual compliance training.
* Performs other duties as assigned.
* The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description.

Position requires regular and predictable attendance.
* Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas.  We strive to be a leader in the community college space, placing students at the center of everything we…