Property Management Operations Coordinator

Property Management Operations Coordinator

Full Time 30-39 Hour WINDERMERE GROUP ONE TRI CITIES INC, Richland, WA, US

Salary Range: $19.00 To $23.00 Hourly

The Property Management Operations Coordinator plays a key role in supporting daily business operations and ensuring the efficient management of administrative, communication, and organizational processes.

This is not a traditional receptionist role. While answering phones is part of the position, the primary focus is coordinating tasks, managing information, maintaining records, supporting property operations, and ensuring important details are handled accurately and on time.

The ideal candidate is highly organized, detail-oriented, comfortable with technology, and capable of managing multiple priorities independently.

• Answer and direct incoming phone calls
• Manage and respond to communications within Buildium and other company systems
• Maintain accurate electronic files, records, and documentation
• Process, upload, and organize company documents
• Assist with owner onboarding and property setup
• Maintain tenant, owner, vendor, and property records
• Support office procedures, projects, and operational initiatives

• Communicate professionally with tenants, owners, vendors, and team members
• Coordinate vendor and resident communications
• Monitor and follow up on outstanding tasks, work orders, and service requests
• Assist with scheduling inspections and property-related activities
• Ensure accurate notes and updates are documented within company systems

• Utilize Buildium and other software platforms to support daily operations
• Track assignments, deadlines, and workflow progress
• Identify and obtain missing information proactively
• Maintain accurate records and reporting
• Assist with process improvements and organizational efficiency

• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Strong computer and technology proficiency
• Ability to learn new software quickly
• Strong problem-solving and critical‑thinking skills
• Self‑motivated with the ability to work independently
• Valid driver's license and reliable transportation
• Administrative or office experience

• Property management experience
• Experience with Buildium or similar property management software
• $19–$23 per hour, depending on experience
• Full‑time position
• Health insurance available after 90 days
• 401(k) with company match after one year
• Paid training
• Professional development and advancement opportunities
• Supportive small‑business environment where your contributions directly impact company success

We are seeking someone who is organized, adaptable, and solutions‑oriented. Successful candidates communicate naturally and professionally, take ownership of their responsibilities, and thrive in a fast‑paced environment where priorities can shift throughout the day.

• Take initiative and follow through
• Communicate effectively with a wide range of personalities
• Stay organized and detail-focused
• Adapt quickly to changing situations
• Accept feedback professionally
• Focus on solving problems and improving processes
• Work well independently and as part of a team
• Understand that property management is both a service business and a relationship business

A successful team member recognizes that property owners are protecting and growing valuable investments while residents deserve responsive, respectful service. Our goal is to create positive outcomes for both whenever possible.

As Key One Property Management continues to expand, this position offers opportunities for increased responsibility, professional development, and advancement within the company.