Front Desk Attendant
Job in
Richland, Benton County, Washington, 99352, USA
Listed on 2026-07-09
Listing for:
Columbia Basin Racquet Club
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Be the face of CBRC and help create the experience our members know and love.
We’re looking for a friendly, detail-oriented Front Desk Attendant who thrives in a fast-paced, people-first environment. In this role, you’ll welcome members, support daily club operations, and help make CBRC a place where people feel connected and cared for.
What You’ll Do:- Greet members and guests with warmth and professionalism
- Answer phones and respond to member needs promptly
- Schedule tennis courts, massage appointments, and club spaces
- Process check-ins and point-of-sale transactions accurately
- Share information on club programs, services, and upcoming events
- Support program registrations and promote club offerings
- Maintain an organized, welcoming front desk environment
Job Duties:
- Manage multi-line phone system and front desk traffic efficiently
- Monitor member accounts and communicate any issues appropriately
- Assist with daily operational tasks, including basic audits and reporting
- Direct members and guests throughout the facility
- Address member questions or concerns with professionalism and care
- Support emergency procedures as directed by the Manager on Duty
- Participate in team meetings and ongoing training
- Positive, team-first attitude with strong customer service skills
- Ability to multitask and stay organized in a busy environment
- Strong communication and basic computer skills
If you love working with people and want to be part of a vibrant, community-focused club, we’d love to meet you.
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