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Member Experience & Solutions Specialist
Job in
Richland, Benton County, Washington, 99352, USA
Listed on 2026-07-13
Listing for:
Gesa Credit Union
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Gesa Credit Union is seeking a high‑energy Member Contact Center Specialist in Richland, WA. You will deliver outstanding member service across phone, email, chat, and written correspondence, while resolving inquiries, processing transactions, and educating members on digital banking options.
Ideal candidates have 2+ years in a contact center and a background in financial services. Strong communication, problem solving, and a customer‑first mindset are essential for success in this role.
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