Library Assistant - Intermittent; Community Engagement

Pay Range
$26.78 - $37.49 Hourly

Midpoint
$32.14 Hourly

Starting salaries generally fall between the minimum and midpoint of the range. Each offer depends on the candidate’s experience and qualifications, internal pay equity, and available budget. Salary offers are negotiated individually based on these factors.

The Richland Public Library is searching for individuals passionate about customer service and community engagement
. As an intermittent, this position responds to schedule needs at varying days and times. Typical shifts include working customer service desks and assisting with a variety of programming. The ideal candidate is comfortable with a range of programming activities from performing independent story times for young children to assisting Librarians with larger, all-ages events.

Performs administrative support work providing a variety of responsible library and clerical duties, assisting in the organization of the library and library materials, and related work as apparent or assigned. Works a varied schedule to include days, evenings and weekends. Work is performed under the close to moderate supervision of the Library Supervisor or designee.

SPECIAL REQUIREMENTS

None

• High school diploma or GED and one (1) year of customer service experience with at least six (6) months of experience in community engagement.

• Prior experience working and/or volunteering in a public library
• Two (2) year college degree or higher
• Intermediate proficiency in Microsoft Outlook and Word
• Prior experience in a web-based work environment
• Prior experience working with children in a professional or volunteer capacity

All employees are expected to model and foster the City of Richland’s core values in the performance of their duties and their interactions while representing the City. The values of Teamwork, Integrity, and Excellence promote and maintain a high level of morale and productivity and are the tie that binds all City employees together, across all functions.

To be successful in this position, an individual must be able to perform each essential function satisfactorily. The City may make reasonable accommodations to enable a qualified individual with disabilities to perform the essential functions.

• Performs a variety of responsible library and clerical duties to assist patrons; answers reference questions; provides information and explains library procedures and policies; assists in locating, gathering, and demonstrating proper use of reference materials, eResources, databases and services; supports patrons with the use of digital devices and library equipment.
• Performs a variety of services at the circulation desk; checks books and other materials in and out; sensitizes and desensitizes materials using the library security system.
• Assists in monitoring patron behavior and ensuring positive and harmonious interaction between patrons and staff; supports overall security of the library.
• Organizes circulation, reference, and children’s desks as needed; performs opening/closing procedures; assists patrons at the front desk; directs patrons to appropriate library personnel; promotes library services relevant to patron needs.
• Registers patrons for library cards; issues and renews cards following established guidelines; processes financial transactions on the automated system; ensures security of funds at circulation desk; supports overall security of library materials.
• Sorts returned materials for return to shelves; operates library equipment to perform assigned tasks; records library statistics; conducts opening meetings and study sessions as scheduled; maintains a clean and orderly library environment.
• Attends community outreach events to promote library usage and services; supports library programming, including the promotion, creation, and execution of library events.

• Designs, plans, and implements programming for all ages to meet community needs; organizes outreach events to promote library usage and services.
• Assists the children’s librarian with story time and/or performs story times; welcomes children and parents; supports programs and activities; facilitates youth programming as needed; cares for the needs of children and assists in ensuring safety.
• Assists with creating and implementing the summer reading program; devises marketing to promote the program; supports social media promotion; assists in creating displays and materials to promote library activities and services.

The requirements listed below are representative of the knowledge, skill, and/or ability needed to successfully perform the essential functions of the position.

• Library policies, procedures, methods, practices and equipment.
• Principles of Intellectual Freedom and their application.
• Purpose and functions of the library.
• Basic reference and bibliographic tools, techniques and…