Emergency Department - Unit Coordinator

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors, and the clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day‑to‑day patient flow including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction.

Actual job duties may vary by department.

Does this position require Patient Care?
No

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Education – High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials – Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred.

Experience – Administrative support experience 2‑3 years required.

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Physical Requirements:

Standing Occasionally (3‑33 %), Walking Occasionally (3‑33 %), Sitting Constantly (67‑100 %), Lifting Occasionally (3‑33 %) 20‑35 lbs, Carrying Occasionally (3‑33 %) 20‑35 lbs, Pushing Rarely (< 2 %), Pulling Rarely (< 2 %), Climbing Rarely (< 2 %), Balancing Occasionally (3‑33 %), Stooping Occasionally (3‑33 %), Kneeling Rarely (< 2 %), Crouching Rarely (< 2 %), Crawling Rarely (< 2 %), Reaching Occasionally (3‑33 %), Gross Manipulation (Handling) Constantly (67‑100 %), Fine Manipulation (Fingering) Frequently (34‑66 %), Feeling Constantly (67‑100 %), Foot Use Rarely (<

2 %), Vision – Far Constantly (67‑100 %), Vision – Near Constantly (67‑100 %), Talking Constantly (67‑100 %), Hearing Constantly (67‑100 %).

Remote Type:
Onsite

Work Location:

2000 Washington Street

Scheduled Weekly

Hours:

40

Employee Type:
Regular

Work Shift:

Day (United States of America)

Pay Range: $17.36 – $24.79 / Hourly

Newton‑Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)‑282‑7642.