Infrastructure Specialist

Job Title: O&AS Infrastructure Automation Support

Location: Richland, WA (Onsite – Local Candidates Only)

Schedule: Full-time, 9/80 schedule (every other Friday off)

Pay Rate: $40–$45/hour (Contract)

Employment Type: Contract

We are seeking an O&AS Infrastructure Automation Support professional to support Office and Administrative Services (O&AS) operations in a dynamic, technology-driven environment. This role supports document control, records management, and automation initiatives by maintaining and improving software tools and work processes used across the organization.

This is a full-time, onsite position based in the Richland, Washington project office. The role supports both day-to-day departmental operations and long-term system and process improvements. The ideal candidate is detail-oriented, customer-focused, and comfortable working independently within established guidelines. Access to confidential information may be required.

• Plan, schedule, and manage assigned work within established procedures and timelines
• Respond to customer needs, questions, and concerns in a timely and effective manner
• Support the migration from SharePoint 2016 to SharePoint Online, including site development, maintenance, and support
• Support the transition from legacy eForms platforms to Microsoft Power Apps, including form development and ongoing support
• Provide interdepartmental customer support for O&AS applications
• Troubleshoot data anomalies and identify or report discrepancies
• Produce reports using Microsoft Excel, Word, and other standard office automation tools
• Compile and assemble data to support process development initiatives
• Interface regularly with project personnel to provide guidance and application support
• Stay current on department technologies, techniques, and services; recommend process and system improvements
• Adjust priorities as directed to meet project needs
• Operate standard office and automation equipment
• Work overtime on short notice when required
• Perform other duties as assigned by the supervisor

• Bachelor’s degree in a related business or technical field with 1 year of relevant experience
• OR
• High school diploma with 7 years of relevant experience

• Ability to pass a pre-employment drug screen, background check, and employment/education verification
• Ability to obtain and maintain a Department of Energy site badge (security requirements apply even if teleworking)
• Intermediate to advanced proficiency with Microsoft Word, Excel, and Outlook
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent attention to detail
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to work independently and collaboratively in a team environment
• Strong organizational and time management skills with the ability to manage changing priorities
• Professional interpersonal skills with a customer service–oriented mindset
• Willingness to learn new tools, processes, and technologies
• Ability to follow established quality methods and procedures

• Experience extracting reports and performing database queries
• Experience with workflow or electronic form development
• Experience with Microsoft Power Platform applications (Power Apps, Power Automate)
• Experience with AI training or application development
• Knowledge of user interface and user experience (UI/UX) principles
• Familiarity with SQL, HTML, or ASP.NET development
• Strong customer service skills related to issue resolution
• Experience with document control and records management processes
• Experience with SharePoint Online, including site setup, page design, and list/library configuration