OpenText Architect Lead

Company: SMX Services & Consulting, Inc.
Project: Integrated Document Management System Upgrade Services
Solicitation: RFP 388873 R1 / RFP
1820650
Position designation: Key Personnel
Employment status: Contingent upon contract award
Work arrangement: Primarily remote within the United States, with occasional onsite support as proposed and authorized
Onsite location: HMIS-DOE, 2490 Garlick Blvd., Richland, WA 99354
Anticipated project term: Through September 30, 2027, subject to the final period of performance established at award

Employee pay range: $81.97–$84.64 per hour
SMX labor-category mapping: Solutions Architect

SMX Services & Consulting, Inc. is seeking an experienced Open Text Architect — Lead to serve as Key Personnel for the modernization of the Hanford Integrated Document Management System.

The selected architect will lead the technical design and execution of a side-by-side upgrade from Open Text Content Server 21.1 to Open Text Extended ECM Platform X1/xECM 26.x. The enterprise environment supports more than 8,000 users and includes large-scale records, database, custom-development, integration, identity-management, storage, testing, cybersecurity, and operational-transition requirements.

The Open Text Architect will provide overall solution architecture, upgrade leadership, environment validation, technical coordination, cutover planning, rollback planning, integration oversight, testing support, production deployment support, and knowledge transfer.

• Lead the architecture and technical design for the upgrade from Open Text Content Server 21.1 to xECM 26.x.

• Develop and document the current-state and target-state architectures.

• Design a side-by-side upgrade approach that permits the existing production environment to remain operational until the upgraded environment is tested, validated, and accepted.

• Provide technical leadership for parallel development, test, and production environments.

• Validate Open Text prerequisites for HMIS-provided infrastructure, including:

  • Windows Server 2022 or another supported version

  • Red Hat Enterprise Linux 9

  • Oracle 19c

  • Virtual-machine infrastructure

  • Network connectivity

  • Net App storage

• Lead installation and configuration planning for xECM 26.x.

• Develop the technical strategy for decommissioning Open Text Archive Center and relocating archived content to HMIS-provided Net App storage.

• Oversee the technical assessment, upgrade, remediation, or replacement of:

  • OScript modules

  • Open Text Builder customizations

  • Workflows

  • Live Reports and Web Reports

  • .NET applications and services

  • Oracle database objects

  • CWS and REST integrations

  • Enterprise Connect

  • Fastman components

  • Cold Fusion Loadzone

  • G2 and related interfaces

• Lead architecture for Open Text Directory Services, single sign-on, multifactor authentication, SAML, OIDC, TLS 1.3, and Oracle Transparent Data Encryption.

• Establish technical standards, configuration baselines, design-review procedures, and technical acceptance criteria.

• Coordinate technical activities with HMIS infrastructure, database, application, cybersecurity, records-management, business, and operations and maintenance stakeholders.

• Coordinate with Open Text and Oracle support resources to resolve product defects and obtain necessary fixes.

• Review and approve technical designs, migration plans, installation plans, testing plans, cutover plans, rollback plans, and recovery procedures.

• Support functional, integration, regression, database, performance, security, and user-acceptance testing.

• Lead or support production-readiness reviews and go/no-go decisions.

• Provide technical leadership during production deployment and the 90-day hypercare period.

• Support scheduled hypercare coverage and critical Severity 1 escalation responsibilities.

• Participate in daily issue reviews and weekly incident and trend reporting during hypercare.

• Develop technical documentation, installation records, operational playbooks, and knowledge-transfer materials.

• Conduct knowledge-transfer sessions for HMIS administrators, developers, database personnel, operations personnel, and other stakeholders.

• Ensure technical work complies…