Library Supervisor; Community Engagement

Pay Range: $74,651.69 - $ Annually

Midpoint: $89,582.03

Starting salaries generally fall between the minimum and midpoint of the range. Each offer depends on the candidate’s experience and qualifications, internal pay equity, and available budget. Salary offers are negotiated individually based on these factors.

First consideration given to candidates that apply on or before Wednesday, February 25, 2026.

The City of Richland is seeking an organized, relationship-driven, and imaginative leader to shape the Richland Public Library’s Community Engagement efforts.

The Richland Public Library is a single-site municipal library serving the community from a 57,757-square-foot facility with flexible program and meeting spaces. The library benefits from stable funding, strong administrative support from the City, and a community with a long history of valuing and supporting library services. In 2025, the library welcomed over 224,000 visitors and hosted more than 48,000 attendees at Community Engagement programs, reflecting the library’s central role in civic life.

The Community Engagement Supervisor leads a team of five (5) Librarians, providing direction, mentorship, and support for innovative programming and outreach that responds to community needs. In addition to supervising the team, the position is responsible for building and sustaining community partnerships, collaborating with other municipal departments on engagement efforts, serving as the primary liaison to the Friends of the Library, and working with the City’s Marketing & Communications department to strengthen the library’s brand.

The ideal candidate is both an outside-the-box thinker and a hands-on leader who enjoys coaching staff, building relationships, and turning ideas into meaningful community impact. This is an onsite position and includes some weekend and evening work.

Performs skilled administrative support work planning and coordinating the activities of the library’s circulation, technical services, and reference desks, and related work as apparent or assigned. Continuous supervision is exercised over assigned personnel. Work is performed under the limited supervision of the Library Manager (supervisor).

Valid driver’s license.

For Community Engagement Option:
Bachelor's degree and three (3) years of experience in community engagement, including one (1) year in a supervisory role, or equivalent combination of education and experience.

• Master’s Degree in Library Science
• One (1) year of previous library experience

All employees are expected to model and foster the City of Richland’s core values in the performance of their duties and their interactions while representing the City. The values of Teamwork, Integrity, and Excellence promote and maintain a high level of morale and productivity and are the tie that binds all City employees together, across all functions.

To be successful in this position, an individual must be able to perform each essential function satisfactorily. Additional duties of a similar nature and level may also be assigned. The City may make reasonable accommodations to enable a qualified individual with disabilities to perform the essential functions.

• Supervises assigned staff; evaluates and reviews work performance; works with employees to correct deficiencies; plans, coordinates, and arranges for appropriate training of subordinates; documents corrective action and applies City policy, as needed; participates in the interview and selection process of new employees; recommends merit increases, reassignment, and promotions according to established guidelines.
• Assists patrons at the desks and on the phone; models appropriate customer service; promptly addresses escalated customer service concerns; fosters team management by establishing and nurturing a work environment that will promote and maintain a high level of morale and productivity.
• Assigns and delegates work to ensure adequate staffing at service desks; trains, coordinates, and schedules the work of library volunteers;…