Facilities Service Specialist

Overview

At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget.

Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management.

The Operational Systems Directorate (OSD) leads delivery of PNNL’s 10-year, $1.2 billion campus construction portfolio— the single largest construction and modernization effort in the Laboratory’s history. OSD oversees operations and facility services, maintenance, and infrastructure planning.

A team of nearly 800 staff comprise OSD, spanning in a wide range of disciplines, including craftspeople, engineers, construction professionals, technicians, scientists, administrators, and specialists. Together, they ensure that PNNL’s assets, services, and OSD-led programs are managed and performing safely, securely, reliably, effectively, and efficiently.

The directorate stewards more than $250 million in annual budget authority; managing more than 2.5 million square feet of facility space across two campuses; overseeing approximately 200 regulatory program areas; and executing a multi-million-dollar facility and infrastructure project portfolio.

The Facilities & Infrastructure Operations (F&IO) Division is responsible for operating and maintaining PNNL’s buildings, grounds, and utilities. The F&IO team includes plant engineering, fabrication, craft services, duplicating and mail services, facility program support, relocations, and receiving. F&IO is home to approximately 363 staff including more than 250 bargaining unit (union) staff.

Provides day to day direction and prioritization of resources and activities, to accomplish established building management objectives for facility maintenance, operation and modification to meet occupant mission needs. Interfaces with facility maintenance, management, engineering and R&D occupant staff and management. Functions as the primary point of contact for customer service interactions. Supports facility management in the development of facility maintenance and operations budgets.

Coordinates activities with other support organizations, provides oversight for facility technicians. Plans, directs and manages all phases of equipment and machinery maintenance, facilities modification and building projects from establishment of design concepts through design and implementation. Supports emergency responses in the event of an accident or disaster in accordance with regulations and company plans and procedures.

Minimum Qualifications:

• BS/BA degree and 7+ years of relevant work experience in facility operations, building management, or maintenance oversight; OR
• MS/MA or higher and 5+ years of relevant work experience in facility operations, building management, or maintenance oversight.

Preferred Qualifications:

• Experience as technician, operations, or maintenance activities.
• Excellent written and verbal communication skills, with the ability to effectively communicate with diverse stakeholders and effectively present complex information.
• Strong analytical, problem‑solving, and critical thinking abilities.
• Ability to work effectively in a team environment and foster a culture of open communication and collaboration.

Not Applicable.

This is not a Testing Designated Position (TDP).

Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce…