Quality Management Specialist

Quality Management Specialist | Bouten Construction Company | Tri-Cities, WA

Bouten Construction has been shaping the Inland Northwest for more than 80 years, delivering iconic projects that define our region. Recognized as a Best Places to Work INW four consecutive years , we take pride not only in the spaces we build, but in the relationships we create along the way. We are looking for an experienced Quality Management Specialist to help strengthen and advance quality across our projects and organization.

This is a highly collaborative role for someone who understands construction from both the field and project management perspective and enjoys getting ahead of challenges before they become problems.

As our Quality Management Specialist, you’ll partner with preconstruction, operations, project teams, design partners, owners, and trade partners throughout the project lifecycle. From constructability reviews and project quality planning to field observations, lessons learned, and continuous improvement, you’ll help our teams deliver high-quality work while reducing risk, rework, and variation.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Lead and support constructability reviews throughout preconstruction and design development, bringing together the right team members to identify and resolve potential issues early.
• Collaborate with owners, architects, engineers, project teams, and subject matter experts to identify constructability concerns and improve the quality and completeness of construction documents.
• Partner with project teams to develop project-specific quality plans that address key risks, owner expectations, contract requirements, and Bouten standards.
• Review plans, specifications, details, and project requirements to identify constructability and quality concerns.
• Proactively identify high-risk scopes, installations, materials, and activities and work with project teams to develop appropriate mitigation strategies.
• Participate in pre-installation meetings, mock-ups, first-work installations, quality inspections, and other critical quality activities.
• Conduct and support project quality audits to help teams identify and address potential deficiencies before they impact the project.
• Support the documentation, tracking, and resolution of quality observations and corrective actions within Procore.
• Partner with project teams to coordinate required testing, special inspections, nondestructive testing, and third-party quality consultants.
• Provide quality support across multiple projects at varying stages of pursuit, preconstruction, and construction.
• Facilitate and participate in project retrospectives and lessons learned, identifying recurring trends and helping translate those lessons into improvements for future projects.
• Develop and deliver quality-related training, tools, and resources that strengthen quality knowledge across the organization.
• Analyze quality observations, rework, warranty issues, nonconformance, and other project data to identify trends and opportunities for improvement.
• Support the ongoing development, implementation, and improvement of Bouten’s Quality Management System.
• Champion a culture of quality and continuous improvement by applying Lean principles, sharing best practices, and helping teams find better ways to build.

• Excellent follow-up and attention to details.
• Sense of urgency on important matters.
• Highly organized and detail-oriented.
• Ability to work in a fast-paced, deadline-driven environment.
• Team-oriented, collaborative, resourceful, and positive attitude.
• Excellent interpersonal and creative skills.
• Ability to maintain focus on goals, combined with the flexibility to pivot when necessary.
• A self-starter, results-oriented individual.

• Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field preferred. An equivalent combination of education and…