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DD Program Assistant

Job in Richland, Benton County, Washington, 99352, USA
Listing for: Goodwill-Industries-of-the-Columbia
Full Time position
Listed on 2026-07-16
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services
Salary/Wage Range or Industry Benchmark: 21 - 23.62 USD Hourly USD 21.00 23.62 HOUR
Job Description & How to Apply Below

Overview

Goodwill Industries of the Columbia is seeking a DD Program Assistant to assist individuals with developmental disabilities in work‑training and employment readiness activities. The position helps participants identify job interests, skills, and barriers to success and works with a team to develop innovative support strategies.

Responsibilities
  • Maintain contact with participants and community employers (including community work‑experience training sites) to ensure job match/training meets the needs of both the participant and employer.
  • Act as an advocate on behalf of individuals served by the Agency; may perform intermediary dispute resolution between participant and employer as work situation dictates; negotiate work schedules, job tasks and accommodations on behalf of individuals served.
  • Perform job coaching to individuals with disabilities who need to learn job tasks on an individualized basis.
  • Maintain case notes, participant follow‑up, documentation and filing of appropriate data in established formats as required.
  • Supervise, assists, guides and supports individuals with disabilities receiving job‑training services at a Goodwill retail facility.
  • Supports person‑centered training goals and employment plans, and ensure that progress is being made.
  • Implement appropriate behavior supports, including written Functional Assessments and Positive Behavior Support Plan as required.
  • Network and coordinate resource/support services with appropriate providers.
  • Model and coach for exemplary relationships between retail employees, and program participants.
  • Maintain professional, collaborative relationships with all stakeholders involved in the client’s case management plan, including funders, employers, vendors, transportation providers, residential providers, and family members.
  • Follows policies and procedures as established by the Developmental Disabilities Administration, specifically those required by DDA Policy 6.13, and all other contractual requirements.
  • Safely operate motor vehicles for company business in accordance with all applicable laws, company policies, and insurance eligibility requirements.
Compensation and Benefits

Starting rate: $21.00 per hour followed by eligibility for annual performance‑based increases with maximum pay of $23.62. Highest pay as a result of ongoing good performance and years of service. Quoted with three years of experience at Goodwill.

  • Medical, Dental, and Vision Insurance
    :
    Employee and dependent premiums shared between the company and employee.
  • Company‑Paid Life Insurance
    :
    Coverage provided at no cost to the employee.
  • Paid Vacation and Sick Leave
    :
    Accrued based on hours worked.
  • Paid Time Off (PTO):
    Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
  • Additional Longevity PTO
    :
    Earned on the anniversary date of hire, based on full‑or part‑time status.
  • On‑Demand Payment
    :
    Access to earned wages before payday.
  • Bonus Opportunity
    :
    Based upon performance and prorated based upon hire date.
  • Technology Stipend
    :
    Each pay period commensurate with anticipated personal technology use for business.
  • Access to Financial Assistance
    :
    Support for training, education, and career development to help employees advance in their professional growth.
  • Retirement Savings Plan
    :
    Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500‑1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.
Work Schedule

Full‑time nonexempt position. Days and hours are dependent on business needs, but will occur primarily Monday through Friday 7:30‑4:30.

Qualification Requirements
  • Have the agility to work both independently and in collaborative teams.
  • Are a self‑starter with personal drive and initiative.
  • Have excellent written and verbal communication skills.
  • Possess the ability to negotiate and influence.
  • Possess attention to detail and thrive in a time‑sensitive environment.
  • Are a creative problem‑solver.
  • Are passionate about providing high quality customer service.
  • Interact positively with ethnically, culturally, economically, and disability diverse populations.
  • Want to be part of an energetic, positive leadership team whose focus is innovation and excellence.
  • Can pass an established background screening process.
  • Possess a valid state‑issued driver’s license for at least 3 years, good driving record, ability to provide own transportation, and proof of current automobile insurance.

Information about specific automatic disqualifying pending charges or convictions may be found in WAC 388‑113‑0020. To be clear a candidate with a disqualifying pending charge or conviction cannot be hired.

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