Administrative Services ; SharePoint and Documents

Administrative Services Support (SharePoint and Documents)

Position Summary:

This contract role is based in the Richland, Washington project office, working a 9/80 schedule with every other Friday off. The Administrative Services Support (SharePoint and Documents) will support the Office and Administrative Services (O&A) Infrastructure team by maintaining and improving document control and records management processes across a complex software landscape.

• Plan, schedule, and monitor own work within a limited time horizon, using applicable methods, procedures, tools, equipment, and standards effectively.
• Respond to customers’ needs, questions, and concerns accurately, effectively, and in a timely manner and expedite corrective actions.
• Perform tasks using established Records and Information Management standards and methods.
• Support the conversion from SharePoint 2016 to SharePoint Online, developing, maintaining, and supporting SharePoint sites.
• Support the conversion from current eForms platform to Microsoft Power Apps, developing, maintaining, and supporting Power Apps eForms.
• Provide interdepartmental customer support for O&A applications.
• Troubleshoot data anomalies and report discrepancies.
• Produce reports using standard office automation tools such as MS Excel and Word.
• Assist in process development by assembling and compiling data.
• Interface routinely with various project personnel to provide support and answer questions.
• Keep abreast of relevant technologies, techniques, and services and recommend work‑process improvements, procedures, and practices.
• Adjust priorities according to direction.
• Operate standard office equipment, including automation tools.
• Work overtime on short notice, as needed.
• Perform other duties as assigned by supervisor.

• Bachelor’s degree in a related business field and 1 year related experience, or high school diploma and 7 years related experience.

• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
• High degree of flexibility, positive attitude, and ability to work effectively with multidisciplinary teams.
• Ability to work independently as well as in a teamwork environment.
• Good analytical, problem‑solving, and troubleshooting skills.
• Excellent attention to detail.
• Effective communication skills, both verbally and in writing.
• Self‑motivated with ability to prioritize, meet deadlines, and manage changing priorities.
• Good organizational skills.
• Effective interpersonal skills with a customer‑service oriented attitude.
• Willingness to learn new processes, procedures, and software.
• Ability to follow established quality methods and procedures.

• Experience extracting reports and performing queries in databases.
• Experience with workflow and/or form development.
• Experience with Power Platform applications and development.
• Experience in AI training and application development.
• Knowledge of user interface/user experience principles.
• Some experience with SQL, HTML, and programming with ASP.NET.
• Customer service skills relating to issue resolution.
• Experience with SharePoint Online (page design, site setup, list/library building).

• Must be able to complete and pass a pre‑employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education.
• Must be able to obtain a Department of Energy badge for access to the Hanford Site (teleworking still must comply with security requirements to obtain a badge).

This is a long‑term, contract position with a rate that is negotiable. The role requires a DOE badge for site access and compliance with all security protocols.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets). All information will be kept confidential according to EEO guidelines.