Administrative Assistant

Our Client, a Banking company, is looking for an Administrative Assistant I for their Courtenay, BC location.

• Degree/Level of
  
  Education:
  
  Post secondary education is a nice to have
• Certifications
  
  Required:
  
  CSC would be a nice to have, not required.
• Years of Overall
  
  Experience:
  
  1 to 2 years relevant experience would be nice, open to junior candidates
• How will performance be measured: verbal feedback on performance
• Preferred/Ideal Candidate Background:
  Customer centric, willing to learn
• Role will manage competing priorities will need to be able to differentiate top priorities.
• Ability to facilitate meeting and recap the meetings.
• Someone who works well with clients, strong communication, ability to retain info
• Work with minimal supervision – will communicating with direct manager on a virtual basis.
• Problem solving skill stability to problem solve, utilize tools to solve problems
• Someone who is curious, wants to learn and grow.
• Answering phones, speaking with clientele and booking appointments.
• Manage requests that come in from Investment Advisors and complete on a priority basis
• Facilitate and recap meetings

• Participating fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork
• Proactive
• Ability to meet SLA
• Verbal and written communication skills, multi-tasking and interpersonal skills.
• Ability to work independently and manage one’s time
• Ability to keep information organized and confidential
• Customer service skills Phone etiquette
• Nice To Have: CSC

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.