Office Clerk

Who We Are
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company
Building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company
Helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company
Accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values

Driven Way builders.  We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity.  We seek to understand and improve our customers’ experience.

Smart Risk‑Taking.  We transform risk into progress through data, experience, and intuition.

Fearless Ownership.  We deliver what we promise and learn along the way.

What We Offer

Competitive pay

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

Immediately vested 401K (US) or RRSP (Canada) with company match

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US)

Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US)

Robust Employee Assistance Program

Employer paid Leap into Service Day to volunteer

Tuition Reimbursement for eligible programs

Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For
We are seeking an Office Clerk with experience in customer service and general office administration. You will work as part of our close‑knit administrative team and will be responsible for supporting our front‑office operations.

You Are

Customer‑centric:
You prioritize providing excellent service, responding promptly to inquiries, and resolving issues efficiently.

Highly organized:
You can manage a variety of administrative tasks while remaining adaptable to changing demands and customer needs.

A strong communicator:
You possess excellent verbal and written communication skills for interacting with customers and colleagues.

A team player:
You collaborate effectively with other departments to ensure smooth and efficient customer service.

You Will

Provide outstanding customer service by assisting dealers with a range of requests, including:

Greeting customers

Answering calls and emails

Processing payments

Resolving inquiries

Coordinate administrative tasks related to dealer registration, title management, and eBusiness processes.

Perform clerical duties such as data entry, processing information, and generating reports.

Manage and maintain accurate records, both electronically and manually.

Assist with other administrative tasks as needed, including sale day functions.

Must Haves

High School diploma or equivalent experience/education

1-2 Years of related experience in an administrative capacity

Tech‑savvy, and comfortable using Google Suite

Strong customer service and communication skills

Excellent organizational and time management skills

Nice To Haves

Experience with AMS, VTrace, and other OPENLANE systems

Bilingual in English and French

This role might require you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French.

Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range Of
Hourly: $19.00 - $21.00

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