Administrative Assistant

Key Responsibilities

• Be the main contact for policyholders and insurance adjusters, providing updates and support throughout the project via phone and software.
• Respond to all inquiries, coordinate site visits and work schedules.
• Dispatch work orders, process payments, and track claim financials accurately for multiple projects.
• Perform other assigned administrative tasks as required.

• Minimum post-secondary degree or equivalent (or equivalent work experience).
• 1-2 years of experience working in providing customer services over the phone.
• Previous experience with Xact Analysis and CRM systems is preferred.
• Strong proficiency in data management and Microsoft Excel.
• Comfortable using computer software and database systems.
• Excellent organizational and time-management abilities to handle multiple tasks efficiently.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

$45,000 - $55,000 per year

• Great benefits and perks
• Competitive salaries
• Comprehensive group benefits plans
• Engagement events
• Wellness program

• Material Handling Equipment certification
• Supervisor skills training
• On-the-job coaching and mentoring
• Education assistance
• Professional development
• Career growth opportunities

• We are a remarkable and collaborative team who wants you to succeed
• We are an Award-winning company; we celebrate and share our successes
• We are highly admired in the home improvement industry; we encourage innovation and creativity
• Your commitment will not go unnoticed; we reward hard work and initiative