Administrative Assistant

Key Responsibilities

Be the main contact for policyholders and insurance adjusters, providing updates and support throughout the project via phone and software.

Respond to all inquiries, coordinate site visits and work schedules.

Dispatch work orders, process payments, and track claim financials accurately for multiple projects.

Perform other assigned administrative tasks as required.

Qualifications

Minimum post-secondary degree or equivalent (or equivalent work experience).

1-2 years of experience working in providing customer services over the phone.

Previous experience with Xact Analysis and CRM systems is preferred.

Strong proficiency in data management and Microsoft Excel.

Comfortable using computer software and database systems.

Excellent organizational and time-management abilities to handle multiple tasks efficiently.

Excellent attention to detail and accuracy.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Compensation
$45,000 - $55,000 per year

Benefits
We care about you and your loved ones

Great benefits and perks

Competitive salaries

Comprehensive group benefits plans

Engagement events

Wellness program

We care about your growth and development

Material Handling Equipment certification

Supervisor skills training

On-the-job coaching and mentoring

Education assistance

Professional development

Career growth opportunities

We care about your success

We are a remarkable and collaborative team who wants you to succeed

We are an Award-winning company; we celebrate and share our successes

We are highly admired in the home improvement industry; we encourage innovation and creativity

Your commitment will not go unnoticed; we reward hard work and initiative

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