Training Coordinator Job Richmond area,BC Canada,Business

About the Role:

The Training Coordinator is an essential leader responsible for supporting the Training Supervisor and the broader Supply Chain department. This position focuses on the end-to-end development of our associates, from coordinating and facilitating New Hire Orientation (NHO) to managing Powered Industrial Vehicle (PIV) training and certifications. You will act as a critical resource for driving overall training compliance and safety within the warehouse environment.

What

You’ll Do

New Hire Onboarding & General Training

Facilitation:
Conduct and facilitate engaging New Hire Orientation (NHO) sessions and provide hands-on training for all new associates.
Onboarding Compliance:
Ensure completion of all onboarding tasks, including drug testing administration, I-9 processes, Workday tasks, and annual compliance training.
Integration Support:
Conduct weekly new hire check-ins, host New Hire Graduation, and deliver "Pristine Manual Handling" sessions.
Compliance Drive:
Help drive compliance for all onsite training programs through the Learning Management System (LMS) and Axonify, updating reports daily.
Development:
Create training content to support process improvement and career development for Associates and Training Ambassadors.

PIV Program Management & Certification

Program Coordination:
Coordinate and manage all PIV training and certifications for new and existing associates and supervisors in partnership with leadership.
Expertise & Safety:
Serve as a PIV training expert for all machine types and vehicle manufacturers within the site, upholding Wayfair’s high standard for safe operation.
Train the Trainer:
Own the coordination and facilitation of the Train the Trainer program for PIV Trainers.
Audits & Retraining:
Conduct audits and provide retraining as needed for bi-annual recertification, post-incident training, and additional equipment requirements.
Documentation:
Maintain detailed and thorough documentation and record-keeping for all training events and assessments.

Operational Support

Flexibility:
Support various process paths during peak volume periods (up to 10%) or based on operational needs.
Site Engagement:
Create communication for site engagement and assist with facility cleanliness and 5S initiatives.

What You’ll Need (Minimum Requirements)

Certifications:

PIV Certification is required.
Education:

High School diploma or GED is preferable.
Experience:

Previous warehouse experience and 2+ years of equipment operating experience preferred; prior training experience is a plus.
Skills:

Exceptional verbal and written communication skills with strong organizational attention to detail.
Computer

Skills:

Proficiency with basic computer skills, including Google Sheets, Google Slides, and inventory/order processing systems.
Leadership:
Ability to make decisions with little guidance based on policies and a desire to grow within the organization.
Physical Requirements:

Ability to stand/walk for up to a half shift and lift up to 50 lbs unassisted.
Schedule:

Requires a schedule that aligns with the New Hire Orientation Program; flexibility for some weekend work is a must.

Assistance For Individuals With Disabilities:
Wayfair is committed to providing equal opportunities for all individuals, including individuals with disabilities. Reasonable accommodations will be provided to qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Need Technical Assistance?:
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