Line Customer Representative

Position: AtkinsRéalis Line Customer Representative
Join AtkinsRéalis as a Canada Line Attendant, ensuring passenger safety and providing top-tier service in Richmond, BC. Engage with diverse clients and operate trains manually as needed.

This key role within AtkinsRéalis Operations and Maintenance requires a focus on customer experience and safety compliance. You'll communicate effectively with field staff, monitor passenger safety, and respond to emergencies, all while being an approachable presence ticipation in ongoing training and adherence to Canada Line Rail Operating Rules is essential.

Key Responsibilities:

• Provide customer service to all passengers

• Report safety and security needs via two-way radio

• Monitor and manage emergency crowd control

• Perform first aid and assist with train troubleshooting

• Ensure cleanliness of stations and assist with openings

Requirements:

• Minimum 5 years of customer service experience

• Valid BC class 5 driver’s license required

• Strong interpersonal and communication skills

• Comfortable working outdoors and under pressure

• Flexible with working hours, including shifts

Bring your customer-oriented mindset to support safe and efficient transit with AtkinsRéalis!
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