Business Analyst

Location

Richmond, BC | Hybrid, 3 days per week in office

Excellent written and verbal communication skills in English are required

6‑month contract

We are seeking a Business Data Process Engineer to join a large, complex organization focused on advancing enterprise measurement and continuous improvement practices. In this role, you will help bridge the gap between business processes and meaningful performance measurement, ensuring decisions are supported by reliable data and measurable outcomes.

Working closely with business leaders, analytics professionals, and cross‑functional teams, you will play a key role in documenting processes, identifying measurement opportunities, and strengthening enterprise‑wide metrics practices. This is an exciting opportunity for someone who enjoys solving complex business challenges, creating clarity through data, and driving process improvements that have a measurable impact.

• Opportunity to contribute to enterprise‑wide transformation and measurement initiatives
• Exposure to cross‑functional teams and senior stakeholders across the organization
• A collaborative environment that values innovation, continuous improvement, and evidence‑based decision making
• The chance to influence how performance is measured, tracked, and improved at scale

• You’ll document and analyze current‑state business processes using established process mapping methodologies
• You’ll identify and evaluate how performance measures are embedded within workflows, highlighting gaps and improvement opportunities
• You’ll align business processes with enterprise metrics registries and broader measurement inventories
• You’ll map relationships between metrics, including dependencies, hierarchies, ownership, automation, and data sources
• You’ll collaborate with business, analytics, and data teams to strengthen measurement practices and improve reporting visibility
• You’ll support evidence‑based process design by modeling potential improvements and evaluating outcomes
• You’ll translate business needs into practical, measurable process changes that support organizational objectives

• 3-5+ years of experience in process improvement, measurement strategy, business analysis, or a related discipline
• Bachelor’s degree in Business, Industrial Engineering, Data Analytics, or a related field
• Demonstrated experience documenting complex business processes and associated performance measures
• Proficiency with process and data visualization tools such as Visio, Lucidchart, Miro, and Power BI
• Strong understanding of enterprise performance measurement, KPIs, and metrics frameworks
• Excellent communication and facilitation skills with technical and non-technical stakeholders
• Experience with Lean, Six Sigma, experimentation design, evaluation frameworks, or data-rich environments is considered an asset

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2

SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.