Food & Beverage Lead-RRCR Job Richmond area,BC Canada,Hospitality / Hotel / Catering

River Rock Casino Resort is currently looking for a Team Lead in the F&B Department. Under the supervision of the Manager, F & B Outlet or the Shift Manager F&B Outlet this position is responsible for coordinating day- to-day activities of Food and Beverage Operation(s) on a shift basis while establishing a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures.

Duties and responsibilities for our next F&B Lead will include:

Monitors outlet(s) operations on a shift basis and reports issues to F&B management

Performs a server, host/hostess role in a lead capacity

Completes shift reports at the end of each shift

Assists with month end inventories

Works on special initiatives as delegated by F & B management

Liaises and communicates effectively with all appropriate operational departments

Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

Minimum 1 year food and beverage experience with Supervisory experience being an asset

Starbucks experience is required

Computer literacy in MS Office

Experience in POS system

Exceptional interpersonal and communications skills

Ability to handle multiple tasks at one time

Ability to obtain criminal background check

Serving It Right Certification or the ability to achieve a Serving It Right Certification

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests

Willingness to learn, develop and achieve new skills for personal and professional development

Passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Live GCE’s Values on the job:
Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship

Ability to stand and walk for all periods of time on a consistent basis


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