Concierge Supervisor

Overview

Cleantech is seeking a Concierge Supervisor to support our Concierge division. You will work directly with our Concierge Manager to support multiple residential properties throughout Metro Vancouver.

This is not a traditional desk job. Every day is different—you may be training staff, conducting building inspections, preparing reports, solving operational challenges, or stepping in to support a site when coverage is needed.

We are looking for a reliable professional with strong computer skills, excellent customer service and communication abilities, and the confidence to work independently in a fast-paced environment.

The ideal candidate is:

• Proactive, organized, and self-driven
• Comfortable leading and guiding team members while ensuring rules and standards are followed
• Confident in resolving operational issues with minimal supervision
• Strong attendance consistency and commitment to scheduled shifts

This is an excellent opportunity for someone looking to develop a career in Customer Service, Operations Management, Hospitality, Property Services, Business Administration or Communications.

Team Support & Training

• Train new Concierge team members.
• Coach employees on company procedures, customer service standards, and best practices.
• Conduct regular site visits to support teams and ensure service quality.

Scheduling & Coverage Coordination

• Assist with coordinating shift coverage and operational staffing needs.
• Provide Concierge relief coverage when operationally required.

Reporting & Administration

• Prepare weekly reports and performance tracking documents.
• Maintain spreadsheets and logs.
• Support the Concierge Manager with administrative and operational projects.

Client & Team Relations

• Build positive working relationships with council and team members.
• Escalate significant operational or personnel concerns to the Concierge Manager as required.
• Represent Cleantech with professionalism and integrity at all times.

Required:

• Strong Microsoft Excel and Google Workspace skills
• Excellent written and verbal communication skills
• Valid driver’s license and reliable vehicle
• Ability to travel between multiple work locations

Preferred:

• Experience in customer service, hospitality, administration, operations, property management, facilities management, or team leadership.
• Post-secondary education in Hospitality, Communications, Business Administration, Operations Management or a related field.
• Experience preparing reports, coordinating schedules, or managing projects.
• Concierge experience is considered an asset.

• Full-Time
• Wednesday to Sunday
• Day Shift
• Start Date:
  
  ASAP

• $50,000 annually
• Monthly vehicle allowance in accordance with CRA guidelines
• Extended health benefits
• Paid training and development opportunities
• Opportunities for advancement within a growing company

This position supports multiple residential properties throughout Metro Vancouver, primarily in:
Vancouver, Richmond, Coquitlam, White Rock.

At Cleantech, we believe great operations are built by great people. We value dedication, reliability, and growth. We invest in our employees through training, internal promotions, and long-term career opportunities.

Apply today with your resume — we look forward to hearing from you!