Guest Services Representative at Red Roof Plus

Position: Guest Services Representative at Red Roof Plus+
Enhance guest experiences with Red Roof Plus+ as a Guest Services Representative in Vancouver Airport. Provide exceptional service, manage reservations, and ensure a welcoming atmosphere.

This role is critical for daily front-of-house operations and delivering outstanding guest interactions. You will register guests, assist with inquiries, and coordinate closely with housekeeping. A strong focus on service excellence and operational goals is essential to support our hotel's standards.

Key Responsibilities:

• Register guests and assign rooms efficiently

• Process guest check-outs and payments accurately

• Assist in pre-registration and special requests

• Stay current with room status for housekeeping

• Use suggestive selling techniques to promote hotel services

Requirements:

• High school diploma or equivalent

• Excellent communication and organizational skills

• Strong customer service and interpersonal abilities

• Basic computer proficiency with reservation systems

• Flexibility to work various shifts

Bring your service-oriented skills to ensure a positive experience for every guest at Red Roof Plus+ Vancouver Airport.
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