Housekeeping Supervisor RRCR

Position: Housekeeping Supervisor - FT - 03 months contract - RRCR
Salary Range: $26.41 To $28.87 Annually

River Rock Casino Resort is currently recruiting for a Housekeeping Supervisor in the Housekeeping Department. This position is responsible for overseeing the daily activities of Room Attendants, Houseman and Seamstress/Laundry employees while maintaining a safe and welcoming work environment for all employees.

Duties and responsibilities for our next Housekeeping Supervisor will include:

Monitors Housekeeping operations & directs shift work assignments

Records telephone calls regarding requests and ensures that action is taken and recorded

Reviews the list of prospective check-outs and empty room to assign workload in priority

Manages the key inventory

Runs discrepancy, arrival and Opera reports

Manages dry cleaning for guests

Maintains the Lost and Found

Inspects building and records engineering deficiencies in a logbook/database

Manages the uniform dry-cleaning program for the food and beverage and hotel staff

Conducts orientation and in-service training to new team members

Conducts monthly inventories

Performs cleaning duties as needed

Conducts room inspections and reports results to the Manager, Housekeeping

Liaises and communicates effectively with all appropriate operational departments

Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed.

Successful candidates will demonstrate the following qualifications:

High School Diploma

Post-secondary in hospitality or hotel education or suitable combination of education and experience

SIR, Smart Serve or IGB Certificate, WHMIS

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Ability to obtain criminal background check

Highly organized with the ability to multitask in a fast-paced environment

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests

Work Environment Considerations:  Standing for extended periods and supporting the operation during days, weekends, and holidays, as part of delivering exceptional guest experiences.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.