Human Resources Coordinator

Whitewater's People and Culture department is looking for a candidate to join us in the following role:

Reporting to the Senior Manager, Global P&C, the Global People & Talent Coordinator role plays a broad role overseeing P&C administration, recruitment, benefits, training, and other P&C initiatives. The role is integral in ensuring the delivery of day-to-day P&C services supporting our employees and stakeholders for our Richmond, BC and global locations. In addition, this role helps the organization understand its people through critical metrics/reporting.

The ideal candidate is customer‑centric, energetic, and a self‑starter who can work independently and in collaboration with other teams. This position has no direct reports.

• Actively partner with P&C team for full‑cycle recruitment support such as job posting, phone screening, interview scheduling, reference, and background checks, employment contracts preparation and new hire paperwork.
• Conduct orientation and initiate the onboarding process; collaborate with P&C team and business leaders to prepare or revise the onboarding processes for multiple global locations.
• Initiate offboarding process, and assist in the termination process, such as exit interview surveys and interview coordination.
• Maintain employee files, hiring metrics, P&C forms/templates/folder maintenance, SharePoint optimization, creating or revising existing employee handbook.
• Assist with payroll and benefits administration (Canada and International) – assist employees on submission of disability claims, enroll new employees, manage changes and terminations and respond to employees’ queries.
• Establish meaningful and trusted relationships with Departments and employees, ensuring expectations and requirements are voiced and considered in the development of Company’s programs and processes.
• Collaborate with Payroll to set‑up new hires, ensure completion of paperwork, manage benefits reports, invoices, sales agreements, and tax compliance.
• Support the internal strategy through involvement with training, program and policy development initiatives.
• Regularly update the HRIS (BambooHR & Perform Yard) with employee information and documentation.
• Respond to information requests and queries from employees, other departments and external agencies.
• Collaborate with P&C team on Communication and employer branding initiatives.
• Support engagement activities including attending and organizing events as well as celebrating successes and recognition.
• Execute responsibilities accordingly to lawful and ethical standards.
• Conduct surveys, collect employee feedback and generate ad hoc P&C reports.
• Support cross‑functional teams and committees, such as Health and Safety Committee and Social Committee, as required.
• Other duties as assigned;
  White Water is an innovative and dynamic company and therefore the position and tasks may evolve with the organizational needs and your expertise.

• Completion of post‑secondary education in Human Resources or equivalent education and experience.
• CPHR or working towards a designation is an asset.
• 2-3 years of progressively experience in a Human Resources.
• Knowledge of HRIS systems, preferably BambooHR, Perform Yard and other databases and demonstrable experience with P&C metrics extracted from those systems
• Knowledge of Employment Standards (ESA), Human Rights Code, Work Safe BC regulations, and Human Resources best practices is highly preferred.
• Advanced computer skills; proficient MS Office and Excel; knowledge of SharePoint is an asset
• In depth understanding of P&C best practices and being able to adapt them to different situations.
• Strongly preferred: global mobility experience with multiple country employment laws, cultural norms, benefits and immigration laws. Specific experience with the following countries is preferred:
  Canada, United States, Germany, United Arab Emirates, and China.
• Occupational Health and Safety Regulation knowledge an asset.
• Commitment to continuous learning to update industry knowledge.
• Ability to use judgment, apply discretion and maintain confidentiality.
• Self‑driven to work independently with the ability to work effectively and collaboratively in a team
• Must be legally eligible to work in Canada

• Accountability – We do what we say
• Collaboration – We work well together
• Customer Focus – We know and respond to our customers
• Communication – We listen to and understand each other
• Authenticity – We are honest and trust each other
• Resilience – We deal effectively with pressure, are persistent and optimistic
• Flexibility & Adaptability – We are willing and able to respond to changing circumstances.