Warehouse Manager

Warehouse Manager

Greenfield Produce Ltd. — Richmond, BC

Employment: Full-Time, Permanent

Compensation: Salary + Performance Bonus

Benefits
:
Extended Health & Dental Benefit and Health Care Spending Account

Reports To: President

Location: 12151 Horseshoe Way, Richmond BC

About Greenfield Produce

Greenfield Produce Ltd. is the distribution arm of Kin’s Farm Market, a family-founded produce retailer with up to 20 locations across the Greater Vancouver Area. From our central distribution centre in Richmond, we move fresh produce daily to our retail network and to outside sales customers. The pace is fast, the product is perishable, and the standards are high.

We are looking for someone who sees this as a long-term role and takes genuine ownership of the operation. The expectation is not just to manage the warehouse day to day, but to build the standards, processes, and team capability that make it run well consistently.

The Role

Reporting to the President, the Warehouse Manager is responsible for the full operational performance of the Greenfield distribution centre. This is a working manager position. You will be on the floor every day — operating equipment, directing your team, and making decisions in real time. You are also expected to own the numbers: labour cost, shrink, freight, and budget variance all sit with you.

This role requires flexibility around early mornings, weekends, urgent delivery issues, and seasonal volume swings. The Warehouse Manager is expected to be reachable and responsive when warehouse issues materially affect store service, product quality, or customer delivery.

Responsibilities

Operations & Distribution

–Direct all daily warehouse activities: receiving, cold storage, order assembly, staging, and dispatch to up to 20 retail locations and outside sales customers.

–Coordinate and arrange delivery logistics for external customers alongside the retail network.

–Manage outbound freight scheduling and carrier relationships; hold vendors accountable to agreed cost and service terms.

–Operate forklifts and power equipment as required; ensure all team members hold valid licenses and follow safe procedures.

–Monitor and maintain cold storage within required temperature ranges at all times; log conditions and escalate any deviation without delay.

–Manage warehouse inventory, supplies, and equipment condition; initiate maintenance work orders and capital recommendations proactively.

–Understand quality standards thoroughly and ensure receiving inspections and weight checks are completed correctly by the appropriate team members; able to provide operational coverage for the QA Supervisor when required.

Order Accuracy & Error Prevention

–Own the end-to-end accuracy of store orders, including missing cases, wrong items, packing errors, staging errors, and delivery-related discrepancies.

–Establish and maintain a clear error-tracking process for warehouse mistakes, including root cause, responsible area, corrective action, and follow-up date.

–Identify repeat issues by store, route, picker, driver, product type, or process step, and implement practical changes to prevent recurrence.

–Ensure pallets are built, staged, wrapped, and loaded according to company standards, with particular attention to product protection, crush prevention, and load stability.

–Create and enforce handling standards for delicate and sensitive products, including berries, soft fruit, herbs, leafy greens, and any other items vulnerable to bruising, crushing, temperature abuse, or moisture damage.

–Conduct regular floor audits of picked orders, wrapped pallets, staged shipments, and returned claims to verify that standards are being followed.

Financial Performance

–Own and manage the warehouse operating budget; track actuals and report variances to the President on a regular cadence.

–Monitor and control labour cost as a percentage of throughput; identify and act on scheduling inefficiencies.

–Drive shrink and spoilage reduction through disciplined FIFO rotation, daily cooler checks, and rigorous receiving standards.

–Negotiate freight and supply costs; identify expense optimization opportunities across all warehouse functions.

–Track and…