Inflight Service Manager at Air Rouge

Lead inflight service excellence with Air Canada Rouge as a Rouge Crew Manager port cabin teams, drive compliance, and enhance operational goals for the in-flight experience.

This critical management role requires overseeing day-to-day operations and supporting cabin crew members while ensuring safety and regulatory adherence. Candidates need a minimum of three years of Flight Attendant experience alongside a proven ability in leadership and customer service. You will play an essential part in maintaining high standards during flights and addressing operational needs.

Key Responsibilities:

• Ensure compliance with safety and regulatory standards

• Support cabin crew with operational integrity and product delivery

• Conduct performance assessments and check rides for attendants

• Address passenger complaints and investigate service delays

• Perform daily administrative duties and record operational data

Requirements:

• Minimum three years’ experience as a Flight Attendant

• Strong leadership and coaching abilities

• Excellent customer service and interpersonal skills

• Proficiency in Microsoft Office products

• Commitment to professionalism and confidentiality

Drive quality in-flight service at Air Canada Rouge in a dynamic managerial role.
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