Food and Beverage Server

Job Duties

• Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience
• Create a pleasant, welcoming and respectful environment for all guests
• Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries
• Be comfortable and confident making food and drink recommendations to guests.
• Accurately record and relay all food and drink orders
• Coordinate with chefs and bartenders, providing clarification when needed.
• Properly manage the flow of each meal for an optimum guest experience
• Ensure the highest quality standards are met for service, cleanliness and food presentation
• Work diligently with our maître d’ and/or management team to immediately address all guest concerns
• Set tables, adhering to brand standards
• Follow all safety and sanitation policies
• Comply with all federal, provincial and municipal laws

Qualifications

• 2+ years of server experience in fine dining establishment.
• Previous Thai food restaurant experience is preferred
• Exceptional customer service, good interpersonal skills and communication
• Excellent memory for names and faces
• Outstanding interpersonal skills
• Detail oriented
• Able to function within, and contribute to, a team environment
• Understanding of Food Safe and liquor law regulations
• WSET and/or Mixology training is a strong asset
• Must have legible handwriting
• Experience with a restaurant POS software platform
• Passionate about creating a positive environment for guests and staff
• High school diploma is required
• Formal training in Hospitality is an asset
• Keen interest and knowledge of wine an asset