Customer Service Inside Sales at EB Horsman

Become a vital part of EB Horsman & Son in Richmond, BC as a Customer Service Inside Sales Representative. This full-time role directly contributes to sales efficiency and customer engagement.

Focusing on customer relations, you will prepare quotations and manage sales orders while also supporting Outside Sales. This position emphasizes teamwork and operational excellence, crucial for achieving sales targets and maintaining client satisfaction.

Key Responsibilities:

• Manage customer inquiries and coordinate support efforts

• Prepare accurate quotations and sales orders

• Monitor project developments and order status

• Report stock shortages and propose new items

• Process returns and handle RMAs efficiently

Requirements:

• At least 3 years in customer service capacity

• Preferred experience in the electrical lighting sector

• Proficient in MS Office and basic math skills

• High school education is required

Utilize your skills in sales and customer service to help EB Horsman & Son thrive in a competitive market.
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