Automotive Appraisal Advisor Hill Toyota

Become an Automotive Appraisal Advisor with Richmond Hill Toyota, focusing on customer retention and low-pressure vehicle exchanges. This role leverages your appraisal skills and relationship-building talents.

Richmond Hill Toyota is seeking an Automotive Appraisal Advisor to join its Loyalty Team. This non-traditional, process-driven position is critical for customer engagement and trade volume growth. You will conduct complimentary appraisals during service visits, identifying equity and upgrade opportunities while ensuring a seamless experience for customers.

Key Responsibilities:

• Review daily service appointments for exchange opportunities

• Conduct complimentary vehicle appraisals during customer visits

• Present low-pressure payment-based exchange options

• Coordinate with Sales Management for appointment bookings

• Maintain CRM and appraisal documentation accurately

Requirements:

• Valid OMVIC Salesperson License is required

• Valid Driver’s License necessary

• Strong communication and organizational skills

• Dealership experience in sales or appraisals preferred

• Comfort with CRM and appraisal tools

Utilize your expertise in customer service and appraisals to enhance vehicle exchange experiences at Richmond Hill Toyota.
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